Accrington Web - View Single Post

Studio25 · 01-05-2012, 17:08

Yep - I had a recent one from when I closed the studio. They'd bought a "debt" from BT which they tried to chase. Turns out BT had extended my contract by five years when I'd actually asked them to cancel it. The DCA were chasing five years worth of line rental.

As it was all done over the phone, there was no signature, so I asked BT to supply their recording of the call. Obviously, they couldn't (or they could, and it proved that they'd made a mistake).

Related all this to the DCA (a company called Leeds Consultancy Services) and they were perfectly reasonable and helpful.

01-05-2012, 17:08	#4
Studio25 Senior Member Join Date: May 2008 Location: Great Harwood Posts: 941 Liked: 153 times Rep Power: 13075	Re: Debt collection agencies Yep - I had a recent one from when I closed the studio. They'd bought a "debt" from BT which they tried to chase. Turns out BT had extended my contract by five years when I'd actually asked them to cancel it. The DCA were chasing five years worth of line rental. As it was all done over the phone, there was no signature, so I asked BT to supply their recording of the call. Obviously, they couldn't (or they could, and it proved that they'd made a mistake). Related all this to the DCA (a company called Leeds Consultancy Services) and they were perfectly reasonable and helpful. __________________