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Originally Posted by Weary Tourist
The above answers make an assumption that you can re-point your browser to to the page of your choice using the menu options in the browser.
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Actually my answer didn't make any such assumption at all.
My answer asked a very basic question, the answer to which would have then led to a further response from me, depending on what the answer was.
As I, like you, didn't know anything about the skill or knowledge level of the person with the problem my initial response was to ask a very basic question.
Sometimes it's easy to fall into the trap of assuming that others we communicate with know what we're talking about but we are all at different levels. I appreciate it when someone more knowledgeable is willing to share information with me and equally I am always happy to try to help others out when and where I can.
I don't want to "talk down" to anyone, on the other hand I don't want to blind somebody with science either. (not much chance of that really where I'm concerned but it has been known to happen)