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Originally Posted by Acrylic-bob
Over the past couple of weeks I have been having an intermittent problem. The modem for reasons best known to itself will drop the line and then claim that it cannot find a dialling tone. Since five thirty this evening I have managed to log on in three to four minute bursts. Needless to say you cannot get hold of BT-Yahoo helpdesk to report the fault. "Your call is really important to us" yeah, Right!
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As I have already stated, I do not wish to help, but 2 weeks (or was it a fortnight ago?), I had a similar prob, ran BT'S fault finder thingy prog' it gave me a list of results ending with ring our premium rate site. The fool that I am I rang 50p per min 10 mins later you will have to ring microsoft. Microsoft yes we know the problem, can we have your credit card details, why? (I stupidly asked ) because before I answer we have to charge you £45 + V.A.T.
I declined re-installed bt's broadband disk have had no problem since!