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Old 21-02-2005, 13:00   #1
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Cut Off

I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?
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Old 21-02-2005, 13:30   #2
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Re: Cut Off

When my brother went on wanadoo he had the same problem I think he needed to make sure he had a filter on every plugged in phone
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Old 21-02-2005, 13:31   #3
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Re: Cut Off

Have you got the microfilters installed? You need one on each 'phone' or extention.

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Old 21-02-2005, 13:35   #4
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Re: Cut Off

Wannado should tell you that when you apply for Broadband. If you have an answering machine plugged into a separate doodah you need a filter for that too.
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Old 21-02-2005, 14:42   #5
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Re: Cut Off

Thanks very much for your help, i have sorted it out now. I wondered why i had two filters. I'm a bit on the thick side, don't you know. lol
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Old 21-02-2005, 21:25   #6
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Re: Cut Off

Glad you got it sorted out. Nobody is thick if they aren't told about something they've never had any dealings with before.
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Old 21-02-2005, 22:21   #7
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Re: Cut Off

It should tell you in the literature that you need a filter for each and every socket (including Sky, apparently).
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Old 15-05-2005, 19:29   #8
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Re: Cut Off

Quote:
Originally Posted by janet
I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?
yeh cuz its soooooooooooo CRAP, its always disconnecting
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Old 15-05-2005, 20:58   #9
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Re: Cut Off

Quote:
Originally Posted by panther
yeh cuz its soooooooooooo CRAP, its always disconnecting
I've been on for over 6 months now and I've never been cut off, it does tell you to make sure you have enough filters for all your sockets, if I were you Pather I'd make sure you check your set up first.
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Old 20-05-2005, 12:53   #10
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Re: Cut Off

eh? what? im not with wanadoo, because its sooooooooo crap, thats wot i meant
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