Accrington Web - When is 15 Working Days

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lancsdave

05-12-2006 20:26

When is 15 Working Days

Having moved and waited for a new phone line I was told that my broadband would be back on in 15 working days. That was last Thursday. Can somebody work out when it will be working again ? :rolleyes:

K.S.H

05-12-2006 20:27

Re: When is 15 Working Days

3 week, mon to fri is 5 days
That works out to 21st of Dec

lancsdave

05-12-2006 20:31

Re: When is 15 Working Days

Quote:

Originally Posted by K.S.H (Post 345667)

3 week, mon to fri is 5 days
That works out to 21st of Dec

Oh ****** that means we've now only got 4 days to Christmas according to Orange. :D

accymel

05-12-2006 20:54

Re: When is 15 Working Days

ah well looks as tho you are lumbered with dial up for a while then :D Personally i think Orange are taking the pee

lancsdave

05-12-2006 21:01

Re: When is 15 Working Days

Quote:

Originally Posted by accymel (Post 345680)

ah well looks as tho you are lumbered with dial up for a while then :D Personally i think Orange are taking the pee

Totally the opposite pmsl. You didn't spot the spot the sarcastic smilie on the original post. Plugged my box in tonight just on the off chance and lo and behold my broadband is working. :D

Stupid system because they nearly lost a customer by quoting 15 working days and they have it running in 3 days. Presumably all about making their targets look good :confused:

accymel

05-12-2006 21:04

Re: When is 15 Working Days

Quote:

Originally Posted by lancsdave (Post 345684)

Erm it wasn't big enough for you LOL. I wondered why u lingered well i wouldnt say owt hopefully u will get 15 days for free:D

shillelagh

05-12-2006 23:51

Re: When is 15 Working Days

You are lucky. Be grateful you are not with AOHELL!!!

entwisi

06-12-2006 06:53

Re: When is 15 Working Days

Lancsdave, Its not Orange who give that SLA, Its BT, Orange are only your supplier, the infrastructure is BTs and Orange make a request to BT for your line to be activated, BT have the 3 week SLA so thats what Orange have to quote back to you. You'd be peed' off if they said 3 days and it took 3 weeks.

lancsdave

06-12-2006 10:01

Re: When is 15 Working Days

Quote:

Originally Posted by shillelagh (Post 345775)

You are lucky. Be grateful you are not with AOHELL!!!

Thats not luck, thats an informed choice :D

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