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Old 05-12-2006, 20:26   #1
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When is 15 Working Days

Having moved and waited for a new phone line I was told that my broadband would be back on in 15 working days. That was last Thursday. Can somebody work out when it will be working again ?
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Old 05-12-2006, 20:27   #2
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Re: When is 15 Working Days

3 week, mon to fri is 5 days
That works out to 21st of Dec
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Old 05-12-2006, 20:31   #3
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Re: When is 15 Working Days

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Originally Posted by K.S.H View Post
3 week, mon to fri is 5 days
That works out to 21st of Dec

Oh ****** that means we've now only got 4 days to Christmas according to Orange.
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Old 05-12-2006, 20:54   #4
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Re: When is 15 Working Days

ah well looks as tho you are lumbered with dial up for a while then Personally i think Orange are taking the pee
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Old 05-12-2006, 21:01   #5
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Re: When is 15 Working Days

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ah well looks as tho you are lumbered with dial up for a while then Personally i think Orange are taking the pee
Totally the opposite pmsl. You didn't spot the spot the sarcastic smilie on the original post. Plugged my box in tonight just on the off chance and lo and behold my broadband is working.

Stupid system because they nearly lost a customer by quoting 15 working days and they have it running in 3 days. Presumably all about making their targets look good
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Old 05-12-2006, 21:04   #6
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Re: When is 15 Working Days

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Originally Posted by lancsdave View Post
Totally the opposite pmsl. You didn't spot the spot the sarcastic smilie on the original post. Plugged my box in tonight just on the off chance and lo and behold my broadband is working.

Stupid system because they nearly lost a customer by quoting 15 working days and they have it running in 3 days. Presumably all about making their targets look good
Erm it wasn't big enough for you LOL. I wondered why u lingered well i wouldnt say owt hopefully u will get 15 days for free
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Old 05-12-2006, 23:51   #7
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Re: When is 15 Working Days

You are lucky. Be grateful you are not with AOHELL!!!
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Old 06-12-2006, 06:53   #8
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Re: When is 15 Working Days

Lancsdave, Its not Orange who give that SLA, Its BT, Orange are only your supplier, the infrastructure is BTs and Orange make a request to BT for your line to be activated, BT have the 3 week SLA so thats what Orange have to quote back to you. You'd be peed' off if they said 3 days and it took 3 weeks.
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Old 06-12-2006, 10:01   #9
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Re: When is 15 Working Days

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Originally Posted by shillelagh View Post
You are lucky. Be grateful you are not with AOHELL!!!

Thats not luck, thats an informed choice
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