Accrington Web - bt rip off merchants - anyone know a phone engineer ?

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Accrington Web (https://www.accringtonweb.com/forum/index.php)

- Questions and Answers (https://www.accringtonweb.com/forum/f66/)

- - bt rip off merchants - anyone know a phone engineer ? (https://www.accringtonweb.com/forum/f66/bt-rip-off-merchants-anyone-know-a-phone-engineer-34085.html)

WillowTheWhisp

09-10-2007 21:24

Re: bt rip off merchants - anyone know a phone engineer ?

We get our calls free too as part of our Broadband deal.

BERNADETTE

09-10-2007 21:36

Re: bt rip off merchants - anyone know a phone engineer ?

Quote:

Originally Posted by WillowTheWhisp (Post 479784)

We get our calls free too as part of our Broadband deal.

It really makes a difference doesn't it:)

WillowTheWhisp

09-10-2007 21:38

Re: bt rip off merchants - anyone know a phone engineer ?

Yep, especially when you've got teenagers!

BERNADETTE

09-10-2007 21:52

Re: bt rip off merchants - anyone know a phone engineer ?

Quote:

Originally Posted by WillowTheWhisp (Post 479799)

Yep, especially when you've got teenagers!

Mine don't even live at home but seem to think it's a telephone exchange. Kids who'd have em?:eek:

panther

10-10-2007 09:17

Re: bt rip off merchants - anyone know a phone engineer ?

Quote:

Originally Posted by glasgow guy (Post 479715)

I called bt tonight to ask how I go about switching back to them and the guy told that because my bt line has not been used in more than 1 year it has ceased - and that it would cost £125 to get it unceased

If your property hasn't had a BT line before then fair enough, but ive never heard of a line ceasing:confused:, if the line is still up and the wire is still in the house then they would only need to switch ya on!!....you would think BT would offer free connection to get people back:rolleyes:

lancsdave

10-10-2007 10:03

Re: bt rip off merchants - anyone know a phone engineer ?

Quote:

Originally Posted by panther (Post 479897)

If a line has been unused for a while it's not just a switch on at the exchange. They send an engineer out to make sure the line hasn't been damaged. When I moved to Accy last year they had to do this. As it turned out the line had been disconnected in the box down the road and the internal wiring from the point of entry to the house also had to be replaced because it had been damaged by previous residents.

I doubt anyone thinks it justifies £125 but it's also not always plain sailing.

BERNADETTE

10-10-2007 10:27

Re: bt rip off merchants - anyone know a phone engineer ?

They wanted is to pay £117 for a fault on a line that was in use. You can imagine what they got told, it ended up costing nothing.

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