Re: Refund or not?
 

Another quick update, just checked to see if it had been collected yet and......

Track & Trace
Results
Your item with reference BR10*****85GB is being returned to sender.

Post office = FAIL.

Re: Refund or not?
 

So what ya gonna do now?

Re: Refund or not?
 

Balaclavas and baseball bats:D (joke).

Going to ring consumer direct in the morning and see what they recommend, and possibly go to the shop with a friend and video actually giving him the letter....He cant deny it then:D.

Re: Refund or not?
 

Good Idea :D (joke :p)

The 2nd is a better idea :)

Re: Refund or not?
 

The first one might get a better result AccyLass:D

Re: Refund or not?
 

get 2 friends to do this not you.

He may well refuse to take it from you, but not from someone else who he does not know.

Re: Refund or not?
 

Any updates on this thread speedy?

Re: Refund or not?
 

suggest you ring trading standards they will tell you wether you should get a refund and what to write in a letter which you should send recorded delivery i had a carpet that was'nt cut right went this route got phone call to collect money next day

Re: Refund or not?
 

2nd letter sent, just awaiting a reply now (not holding my breath TBH).

Looks like court its gonna be, i dont mind that though.....just means more expense for him :-).

As for trading standards, im in regular contact with consumer direct who work alongside trading standards, so speaking to them direct is possibly next step.

Re: Refund or not?
 

Have you reported him to Microsoft?

Re: Refund or not?
 

:D

Small update, Just spoke to the lovely people at consumer direct, and because the shop is continuing to ignore my correspondonce they have passed the case over to trading standards.

So just awaiting a phonecall from them now, been told it will be no later than 5pm Tuesday:cool:.

Looks like this is finally gonna start to move forward:mosher:.

Re: Refund or not?
 

I hope this guy gets his justs Speedy, serve him right

Re: Refund or not?
 

Glad somet is starting to happen with this!

Don't suppose there is much chance of em ignoring trading standards for too long :)

Re: Refund or not?
 

Recieved a letter today........



.........Dont get too excited is was from the post office, it was my original letter stating the reason it had been returned "Not called for". So thats evidence i suppose :-)

TBH would have been better if the reason was "refused delivery" but somethings better than nothing.

Re: Refund or not?
 

Microsoft catches 11 UK pirate retailers • Channel Register
Microsoft has reached settlements with 11 companies accused of selling dodgy copies of its products.

The 11 computer retailers all faced court action and admitted illegal hard disc loading and selling illegal software.


you may wish to send him a copy of this as proof that Microsoft take this seriously!