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-   -   Cost of a Replacement Combi Boiler (https://www.accringtonweb.com/forum/f66/cost-of-a-replacement-combi-boiler-53378.html)

jaysay 02-06-2010 10:42
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by Taggy (Post 819658)
Well i've just had Derek round, and what a nice chap he is, gave me some great advice, and saved me a lot of money too. Most of what British Gas had told me previously was complete "Horlicks" Not only do i not need a new boiler as yet, but it doesn't need the Powerflush and spirovent either which British Gas quoted me £695 for. I need some chemicals putting in my system which Derek can do for about £85!

Needless to say i'm booking Derek to do the job and will be ditching British Gas for the annual Service/Maintenance contract too, and signing up with Dereks firm, as thats cheaper too. On top of the cost savings, i know i'm getting good honest advice and service too rather than the mercenary tactics that British Gas employ! Thanks Again Derek, much appreciated.


Best Regards - Taggy
My Father had a maintenance contract with BG and they tried it on with him too Taggy, needless to say they got told where to go, and how to do it, like walking in wet footsteps;)

Taggy 02-06-2010 11:16
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by Less (Post 819661)
It's sad to see that some things and Companies never change:-

http://www.accringtonweb.com/forum/f...ont-24760.html

Thank goodness there are still some honest trades people to put us on the right path.

Shame on you B.G.

:(
Yep 4 years on and still using the same methods eh! When will these companies learn that ripping folk off aint a good long term policy, they are out on their ear from my point of view now!


Best Regards - Taggy

derekgas 02-06-2010 11:17
Re: Cost of a Replacement Combi Boiler
 
Thank you Taggy, always glad to help HONESTLY!! :D

Taggy 02-06-2010 11:18
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by jaysay (Post 819665)
My Father had a maintenance contract with BG and they tried it on with him too Taggy, needless to say they got told where to go, and how to do it, like walking in wet footsteps;)
As soon as i've signed the one with Dereks firm, i'll be telling BG summat similar Jaysay!


Best Regards - Taggy

Taggy 02-06-2010 11:19
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by derekgas (Post 819671)
Thank you Taggy, always glad to help HONESTLY!! :D
Your welcome Derek, and thanks again! Speak Soon!:)


Best Regards - Taggy

mattylad 02-06-2010 18:11
Re: Cost of a Replacement Combi Boiler
 
WD Derek....

derekgas 02-06-2010 18:13
Re: Cost of a Replacement Combi Boiler
 
Thank you Mattylad.

Neil 02-06-2010 18:59
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by Taggy (Post 819658)
Needless to say i'm booking Derek to do the job.....
Did he warn you about how much coffee he drinks? :rolleyes::D

derekgas 03-06-2010 06:54
Re: Cost of a Replacement Combi Boiler
 
Haha, I drink tea Neil, copious amounts of tea :p

jaysay 03-06-2010 09:22
Re: Cost of a Replacement Combi Boiler
 
Just watched Don't get done get Dom on the BBC, was taking British Gas to task over their maintenance contracts, I think it makes a big difference when someone rings them and says Hello this is Do manic Littlewood from the BBC, you can hear the panic on the other end of the phone, but at the fees they charge they should give a far better service than thy do, as it appears that 7 out of 10 maintenance contracts are with British Gas, maybe people would be better off looking closer to home and give the work to people like Derek

derekgas 03-06-2010 10:11
Re: Cost of a Replacement Combi Boiler
 
To put BG charges into perspective, if I want to compete with them on web clicks (adword etc), to come top in a search against them, in ANY related category, it costs around £7.00 PER CLICK, plus multiple channel radio and tv ads, there is far more goes into advertising for new business than looking after the existing custom. The customers pay more towards advertising for new business than anything else.

Taggy 03-06-2010 15:49
Re: Cost of a Replacement Combi Boiler
 
Quote:
Originally Posted by jaysay (Post 819864)
Just watched Don't get done get Dom on the BBC, was taking British Gas to task over their maintenance contracts, I think it makes a big difference when someone rings them and says Hello this is Do manic Littlewood from the BBC, you can hear the panic on the other end of the phone, but at the fees they charge they should give a far better service than thy do, as it appears that 7 out of 10 maintenance contracts are with British Gas, maybe people would be better off looking closer to home and give the work to people like Derek
Yep i was watching that Jaysay...they should'nt have to be shamed into decent service, but unfortunately it seems big companies dont give a monkeys about loyalty these days...unless they think it might hit the bottom line...then they begrudgingly act! For that chap to be without his boiler for 5 months was shameful!

Best Regards - Taggy


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