Postal services
 

Following an abysmal interaction with Hermes,involving (their)lies,changing stories,refusal to deliver,return or compensate re present sent, :mad:am looking for recommendations for postal services that are reliable but don't cost the earth. There's obviously the post office but does anyone have any experience with/recommendations for others?
Thanks in advance.:)

Re: Postal services
 

Only reliable service is hand delivery, it can be expensive and time consuming, but hey, you get to see the person the pressie is for.


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Re: Postal services
 

I am sorry to hear that you have had such a bad experience of Hermes.
I buy a bit of stuff on the internet and I have only had one negative experience with Hermes….and it was sorted very quickly.
WHSmiths are agents for DHL….but I cannot tell you if this is a good service…I haven’t used it.
I hope you get some more helpful suggestions than mine

Re: Postal services
 

I would not adviser anyone to use Hermes very poor.the only safe one is the G.P.O. in our experience go cheaper and thats the service you get.

Re: Postal services
 

My mum in law is currently having problems with Hermes.
She ordered a table from create and craft, it was not delivered so got a refund (after mucho hasslo) however now hermes keep trying to deliver it and every time she refuses delivery, then a few days later they try again.

Complete idiots.

Re: Postal services
 

Never had any problem (yet), with my FedEx Account. It's free, easy to do online. You simply pay only for the items sent. No subscription or anything.
I like how they supply all the Shipping Boxes, Envelopes & Labels etc & collect my outgoing shipments from my Home. Handy for all my international stuff. They're good for Domestic deliveries too.

Now I'm sounding like an advert, I'll get my Coat.

Re: Postal services
 

I can more than understand your mum in laws concern, earlier on this year I ordered an item that was said to have been delivered, I had to contact the supplier to say that I had not received it, for which the supplier refunded the cost, after a month or so I had reason to remove my recycling bins and hey ho there was the items that Hermes had left (with out any letter/note or whatever)
I re/ refunded the monies and asked the supplier to please look into the couriers that they were using. Regards Taddy.