self service
 

hmm not sure if anyone discussed this yet...but has anyone used the self service bit at asda yet??? it looks kinda funky. Is it the way forward??

Re: self service
 

for those of us who dont know what your talking about ?...... go on....share? :)

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lol...theres a couple of self service tills at asda..im not sure exactly what the details are on how to use etc......but theyr new and look very funky....they are black with a little scale on and a bit to flash your barcode...also a slot to put your credit/debit card. fraid thats all the info i know

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I`ve heard about it, not much details though.. how does it work with regard to dishonest people accidently on purpose not scanning their products?

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i think the correct way to use these machines is 1 item under the scanner then 2 items over the top straight into the bags and so on untl your all packed up

i have yet to recieve confirmation on this from asda :)

seriously now.


i use the same thing at tescos in haslingden and its ok if you got a small shop but i prefer to use the propper checkouts if i have a lot of stuff becuse they are faster at it :)

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so do they hand out training mauals to use them? i am aware that most checkouts can be used by trained monkeys (alas i used to be one) but are they fairly self explanatory...hmm i think this needs investigating further...any volunteers??

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they have on screen instructions on the ones at tescos but dont wory they have some assistants to show the brainded and illiterate how to use them as well

not calling you either of those lol


honest :D

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hey braindead and illiterate are actually my middle names....really unfortunate there...my mum had a mix up when they where asking her to name me....

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If you can use a PC, then an automated checkout is a piece of p**s. However, simply because of the space available in the checkout area, it is not a good idea to buy more than 10 or 12 items. The main problem areas are as follows:

1) Scanner fails to read - call the assistant!

2) Most items are prepacked with barcode. When you get loose items - e.g bananas - then you have to touch the screen, scroll down to the relevant piccy, touch and then weigh. The supermarkets are trying to keep loose items to a minimum, which means more packaging. I suppose that the checkout girls made redundant will end up working in Huncoat's state of the art recyling facility to deal with all this lot.

3) Red Label stuff (reduced price sell by date items). Nomally, the red label goes over the barcode....i.e. reduced from £1.99 to 10p...and the checkout girl removes the label and manually keys in the new price. I have not yet seen this reduced item prices on sale in auto checkouts.

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they make random checks on you, you get all your shopping emptied as your about to leave and scanned manually, if they find out you've missed a load of stuff you'll be banned from using it again at the very least.

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It really annoys me. How penny pinching, money grubbing are these supermarkets? They've probably made half a dozen people redundant because they don't need to man the tills.

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I'd never use one, I refused to use esso's auto pumps at stockport, but it looks like asda petrol stations are all credit cards or note slots now, there isn't a pay kiosk here.

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ive used em at tesco and we just got them at asda over here i like them but like folk say they,re ok for a few items not for the big buy, but yeah quite funky .. I agree with MH on petrol though those new pay at pump things at asda are a pain whats wrong with the good old kiosk and just how many poor folk are losing their jobs cus of these machines

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Please no sexist comments, can we please say "they don't need to staff the tills" ;)

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Plenty.

That is what machines are for. Unfortuneatly for many, it is called progress. Machines allow companies to cut cost that they can then pass on to us customers.

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if thats true how come there are many machines out there not fit to do fcuk all yet you still have a job ? :p

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Tried the darn contraption and would rather queue up.

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lol could have told you that spuggiej
Most technology is rubbish.

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twice i've been to tesco's and twice i've had some woman run to me as if i was doin it wrong and scanned them in for me

i think it just creates more suspicion on behalf of the customer

its like ur meant to keep the bag on the clippers until u tell it u've removed the bag

its all done on a weight system and it knows how much three bags of pasta shud weigh etc

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we do the shopping online but I dont think I'd like to use a self-service till if I went to the store, I'd be worried about cocking it up and looking a fool :)

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Well hopefully people will 'mis-scan' some products and Asda lose out, serves them right ;). I'm against big supermarkets... i'd rather shop in the market, specialy for fresh products like meat/fish/vege... it's much nicer.

I don't like supermarkets because they push out the smaller man, who might have products which the supermarket dont. As the supermarkets only sell what they can get off the shelves fast, which I really dislike.

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Here is my Review on this as i used it yesterday! :

1) I arrived at the checkout as i had 10 items (The max is 15) to find it said "£9 please insert money and wait for reciept on the screen" which first of all isnt a good sign when you have not scanned anything yet, So i called an attendant over who said it looked like the last person to use the till did not pay and left the store! She clweared the screen and off we went.

2) I started to scan the items which were fine even the ones that were reduced (RED STICERS OVER BARCODE) actually worked ok, UNTI!!! i got to packets of things where it was hard work as you had to strech the plastic out on them so it was straight to read the barcode.

3) I looked at my reciept to find to of the MULTIBUY items i had just got had not knoced the discount off at the end!! So i then had to go to customer services to get it sorted and refunded which took 10 mins.

All in all it is faster and easier to use a checkout unless you have one or two items. I personally wont be using them again as i took me too long to beep them then pay with my cash card and pack it all! But its each to their own i suppose.

So if you use the checkouts make sure you get ur MULTIBUY items at the price they should be. :D

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I've got a good idea. I go to a screen thats got all the items on devided into areas,I scroll through and just tap on the ones I want however many times I want it, then the staff go and pick it for me while I sit and have a cuppa watchin tv. Then I pay and they put it in my car.

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aint used one, wont use one, if it comes that i have to then i will shop elsewhere - end of.

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I don't think I would cashman, the whole idea of it is just too gimmicy for me to be bothered with.

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I think its about time that technology has finally arrived in accrington !...the safeway superstore which was near us in scotland (the company who morrisons bought) had them way back in 1998...it cuts queue waiting big time and is alot let hassle - we used them all the time..in and out pronto !....I was gobsmacked when I moved down here and saw the small asda that accy has...but then moving down here was a bit of a culture shock altogether but I have now got my head round it !

viva la self scanners !

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yes but it's took asda a while to catch up. By the time this new lot took over the old asda store had become quite archaic, look at rawtenstalls for example.
It's took them all this time to refurb each store, and credit where it's due when they do they do it well.