I Feel a Bit Guilty. Should I?
 

I went to the M & S superstore in Warrington today. I was returning a top I'd bought for £12 (which didn't fit) and I bought another for £15, a pair of shorts for £10, some underwear for £6, a vest top for £6 and a pair of sandals for £35. The assistant added it all up, on the till, and charged me £40. It wasn't until I got home that I realised I had been undercharged by £20.

Now if it had been the other way, and I'd been overcharged, I'd have been on the phone straight away and back in the store tomorrow. To my shame (well, a bit) I just felt rather pleased and a bit smug.

If I was undercharged in a small corner shop, struggling to survive, I'd go back and tell them they made a mistake. I'm not inclined to do the same with M & S. Am I a hypocrite or just morally corrupt? What would you do?

Re: I Feel a Bit Guilty. Should I?
 

are you sure some of the items weren't discounted or did she miss putting some of them through the till??

Re: I Feel a Bit Guilty. Should I?
 

westender sod the guilt,you got a RESULT.;)

Re: I Feel a Bit Guilty. Should I?
 

If it makes you feel better, ring them up and tell them you think a mistake was made. Ask them what the best method of rectifying it is because you will have to travel 40 miles each way to sort it. They will just say don't bother and you will be cleared of all sins :D

Re: I Feel a Bit Guilty. Should I?
 

Agree with what you say about if it had been a small corner shop , but not a multi-national corporation whos suppliers probably exploit third world sweat shop labor .
Write it off as a further example on declining standards in education, in the good old days a shop assistant would have been able to do the math in her head.

Re: I Feel a Bit Guilty. Should I?
 

:Banane28: well honesty cost nothing but you have to live with it good look to you

Re: I Feel a Bit Guilty. Should I?
 

Inform them and maybe get vouchers for being honest whilst still keeping the £20.. am I living in a dream world? :p

Re: I Feel a Bit Guilty. Should I?
 

Yeh! cyfr you remind me of me when i was young.:)

Re: I Feel a Bit Guilty. Should I?
 

Legally the law is on your side. Retailers can't recoup mistakes after they have made them, though some will try, especially if you paid by card, so keep an eye on your statements.

Enjoy your windfall.:)

Re: I Feel a Bit Guilty. Should I?
 

nice one....worry about it next week....:D although the ring them up thingy from lancs dave is the proper thing to do...

Re: I Feel a Bit Guilty. Should I?
 

Re: I Feel a Bit Guilty. Should I?
 

Give the money to charity ... or some of it. That way the money does more good than it would have in the pockets of M&S and you still get a little treat for yourself :)

Re: I Feel a Bit Guilty. Should I?
 

See you still in Black Westender, so can now suscribe to AccyWeb and become a Green member; a good cause indeed ... we are waiting :D

Re: I Feel a Bit Guilty. Should I?
 

To assuage any guilty feeling you could always go and buy a jar of M & S pickled walnuts.:D




Prostate Cancer Charity: Marks and Spencer joins forces with charity
Tuesday, 06 Mar 2007 09:23
Marks & Spencer has joined forces with The Prostate Cancer Charity to help raise awareness of prostate cancer - a disease that kills one man in the UK every hour.

Throughout March, M&S customers will be able to pick up information about prostate cancer and help raise funds for the Charity by purchasing a blue, Real Man pin badge at over 400 M&S stores across the country in support of Prostate Cancer Awareness Week (19-25 March 2007).

Re: I Feel a Bit Guilty. Should I?
 

make the most of it , im sure they wouldnt run after you if it had been the other way round....;)