Originally Posted by Less (Post 847059)

When I moved into my rented fully refurbished, house, my phone line had been disconnected, I rang BT they told me there would be a similar charge to yours, however when the engineer called they did it free of charge, get them out and be pleasant, the same result may occur for your Mum

Originally Posted by entwisi (Post 847044)

having never rented anywhere I'm not sure how this bit works so would appreciate some advice.

Mum moved into a HH sheltered flat. before we moved her in HH did a "refurb" ( in the loosest terms, I can plaster better than it was left. ) and appears they cut the BT line that leads from outside to the main box as it went through teh kitchen they were fitting new units into. Now its a condition of the tenancy that a line is there for the alarm blip but BT have said there may be a charge of 128 quid to fix it ( now where they reckon a basic callout should cost 128 quid is a different matter!!!). As this was effectively a deliberate act can we pass teh bill on to HH or do we have to pick up their mess?


Any advice gratefully received.

Ian

Originally Posted by cashman (Post 847098)

That musta been hard Less?:hehetable

Originally Posted by entwisi (Post 847566)

the lads doing the kitchen had just cut it off where it came through the window and where it went out the kitchen into the hallway.