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Restless 01-03-2014 06:40

Re: Bt billing
 
I usually get someone who is Scottish when I ring o2

K99WARD 19-03-2014 20:19

Re: Bt billing
 
BT are cheats from top to bottom. They will promise you the earth but never do. My advice is to go somewhere else where they speak the truth. I transferred to Zen Internet who rent the line from BT. The verdict: BRILLIANT.

Margaret Pilkington 19-03-2014 21:10

Re: Bt billing
 
Well, of course you are entitled to your opinion....I haven't had anything but good service from BT....and prompt attention on the single time that I had a problem.
Glad you have found a provider that suits you........with a spiritual title too.

Restless 20-03-2014 06:53

Re: Bt billing
 
Service is pretty good. But new customers to BT should beware of how easily their quarterly bills soon amount up

Restless 20-03-2014 06:54

Re: Re: Bt billing
 
Quote:

Originally Posted by K99WARD (Post 1098527)
BT are cheats from top to bottom. They will promise you the earth but never do. My advice is to go somewhere else where they speak the truth. I transferred to Zen Internet who rent the line from BT. The verdict: BRILLIANT.

Never wanted the earth. Just a cheap reliable internet connection that is unlimited with no bs. BT for me has always been none applicable

K99WARD 21-03-2014 07:52

Re: Bt billing
 
Quote:

Originally Posted by Margaret Pilkington (Post 1098532)
Well, of course you are entitled to your opinion....I haven't had anything but good service from BT....and prompt attention on the single time that I had a problem.
Glad you have found a provider that suits you........with a spiritual title too.

I am glad you have had good service from BT Margaret. You must have had my share. Thank you for bringing that up but there is nothing spiritual about Zen. They are just good at their job which seems to be getting rarer these days. I would have been quite happy to stay with BT but they seemed to add to my bill numbers that I couldn't possibly have dialled and since no one else had access to my phone they couldn't blame it on anybody else. I call that persistent cheating and not the occasional mistake.

Margaret Pilkington 21-03-2014 10:16

Re: Bt billing
 
I have been with BT for thirty plonk years(maybe even a bit more)I have a package which gives me free anytime calls(I know that they aren't really 'free' but that this is factored into the cost of my package) the only calls that are not free are the international ones and geographic numbers......not used in this house. So they would stick out like a sore thumb on my itemised bill.
I am not a big phone user - either mobile or landline.

DAV007 22-03-2014 08:08

Re: Bt billing
 
try contacting virgin media during out of office times
'good morning from mumbai'

rapidoal 28-03-2014 09:50

Re: Bt billing
 
call crentre for billing bases at globe centre 0800443311


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