We've all been through it, I just happen to be going through it again.

Less · 19-02-2007, 13:56

So finally there is no reprieve the little piece of England that I have called home for the last few years is coming down and I have to move.

I got the keys to my new place last Friday about 4.30 in the afternoon so no time to organise anything before the weekend. First thing this morning (Monday), arranged for removal, (working on the theory that this date would be wanted by telephone and utilities etc.).
O.K. so moving Thursday, first people I ring telephone 'cos I need my broadband, on hold for 20 mins, finally get through, no sorry this is sales you need to ring......, ring, ..... on hold 25 mins, Moving? o.k. postcode for new address, thank you, yes, you have a line from us to that address so it won't be a problem.

Me Erm well actually the house I'm moving to has just been refurbished and I noticed that your cable is just lying disconnected in the back yard.

Telephone person Why is that?

Me I don't know I just noticed it like that when I was viewing the house.

Telephone person Well you shouldn't have left it like that, there will be a £150 reconnection fee.

Me But I didn't leave it like that, that is how it is, could I have an engineer to sort it please?

Telephone person One minute caller and I'll check, .(on hold rubbish music, thank you for calling, you are important to us, etc, etc), right thats sorted the engineer will be with you on the 9th of March.

Me That seems a long time to wait?

Telephone person well they require a fortnights notice if you had rung earlier it would have been sorted earlier.

I didn't bother taking the conversation any further just thanked her and promised I would be in between 8a.m. and 8p.m. on the appointed day to let the engineer in.

The house I am moving to is I believe supplied by a different company to the one that supplies my gas and electric, on the back of my last bill is a free 'phone number for if you are going to move.

Ring number, waiting 15 minutes for answer.

Utilities Telephone person How can we help?

Me I'm moving and would like to transfer my account.

Utilities Telephone person When moving?

Me This Thursday.

Utilities Telephone person That's a bit short notice we require at least four weeks notice!

Me I'm sorry I only found out myself this Friday.

Utilities Telephone person just a minute while I check Who supplies that address.

Me Well actually it's Scottish power.

Utilities Telephone person I'm sorry I can't just take your word for that I will have to check on the computer.

Me (a very subdued), sorry.

Utilities Telephone person Oh dear that side of the computer isn't working, who did you say is the supplier?

Me (Very tempted to say I can't remember), meekly reply Scottish power.

Utilities Telephone person Right, well in that case you will have to ring them and sign up with them, then in a months time we'll send an engineer out and tranfer your meters to us.

Me I don't think so, I think I'll just sign up with Scottish Power.

Utilities Telephone person What? (and just a touch of annoyance in her voice), why?

Me Well, I've been with you for a few years, not had a problem, now I'm moving your forcing me to sign up with someone else, well if I have to sign up with another company once I've wasted yet another hour trying to get through and giving them my details I will stick with them I'm not going through these stupid conversations for fun and if you can't make it any easier for me then I will tell you goodbye, forever!

Anyone else I need to ring I'll leave until tomorrow I just don't think I could cope with anyone else that values my custom so much as these people do.

mthead · 19-02-2007, 14:24

I know its a pain in the **** moving hope I dont need to in the near future.Any way hope you get it all sorted Less and good luck in your new home.Don't forget all us lot when your having your house warming.

accymel · 19-02-2007, 14:28

Good luck on the new house move Less hope all goes more swiflty that these convo's you have been thro lol!!!

Tv licience?? water bills ?? insurance?? ticked off list??

Blooming annoying part of house moves is talking to these twerps o'er phone that have no clue & dont realise things cant always be planned fully like they do anyways lol

Less · 19-02-2007, 14:34

Quote:

Originally Posted by accymel

Tv licience?? water bills ?? insurance?? ticked off list??

Mel, the above items are for volume 2 of the great epic,

We've all been through it, I just happen to be going through it again.

(T.V.ariel on the roof but no down lead into the house, 'cos new windows fitted and the coax has been cut, bet thats another £150 worth I'll be looking for).

accymel · 19-02-2007, 14:37

Quote:

Originally Posted by Less

Mel, the above items are for volume 2 of the great epic,

We've all been through it, I just happen to be going through it again.

LOL the joys of moving

Tho has volume 3 got council tax & housing benefits ??? if lucky to speak to a human there - save the best ones till last LOL:

Is it private or council housing Less??

shillelagh · 19-02-2007, 14:38

I had enough hassles and still have them from trying to move everything into my name instead of my mums!

cherokee · 19-02-2007, 14:41

Oh i really hate moving and having to change all the utilities etc over its soooo annoying ...good luck in the new home less and hope you get it all sorted soon..

Less · 19-02-2007, 14:44

Quote:

Originally Posted by accymel

LOL the joys of moving

Tho has volume 3 got council tax & housing benefits ??? if lucky to speak to a human there - save the best ones till last LOL:

Is it private or council housing Less??

Council sorted last Friday mel, Filled in that giant form shuffled bottom in council offices got to see position number 4, (I remember when these people had names you know), he told me, "you're already making a claim for the address you are in, you don't have to fill this form in and make a new claim, just bring us a letter telling us of your change of circumstances and your new address.

Grrrr.

accymel · 19-02-2007, 14:51

Quote:

Originally Posted by Less

Council sorted last Friday mel, Filled in that giant form shuffled bottom in council offices got to see position number 4, (I remember when these people had names you know), he told me, "you're already making a claim for the address you are in, you don't have to fill this form in and make a new claim, just bring us a letter telling us of your change of circumstances and your new address.

Grrrr.

LOL its a pain in the backside, especially when they change the applications for it, as once upon a time u had to fill them doofers out everytime, but they dont tell u that its changed till u have wasted your time filling it in

WillowTheWhisp · 19-02-2007, 15:26

I don't envy you Less. Moving house is a nightmare. They reckon it's one of life's most stressful experiences.

garinda · 19-02-2007, 15:32

Shouldn't the warden of the sheltered accommodation be sorting all this out for you?

Hope you'll soon be settled, and happy in your new home.

flashy · 19-02-2007, 16:07

pmsl, sorry les i know i shouldnt laugh but i would of given then more than that over the phone, i think you where very well mannered

Tinkerbelle · 19-02-2007, 16:31

Awww Less lol! Good luck with the move

panther · 19-02-2007, 16:46

have you started packing?
I remember when I moved......never again, I bloody hate it, must admit though didnt have the trouble you have with changing suppliers etc...
but having to pay £40 for a sky dish cuz the new house didnt have it, was so annoying!! especially when the new lot who would be moving in my old house who had sky wouldnt have to pay a bloody penny!!

Less · 19-02-2007, 18:35

Quote:

Originally Posted by garinda

Shouldn't the warden of the sheltered accommodation be sorting all this out for you?

I thought you were the warden! You mean they ain't supposed to do what you did on that birthday!