New Laptop Problem
 

I have recently bought a advent laptop and belkin router from pc world in blackburn, the problem i have been having is with the wireless connection.
I have been in touch with both pc world and belkin but i am still having problems. When i boot up the laptop it does not connect with the router immediately, it takes about 4-5mins or so.

The only way i can get onto the web is by attaching a lead from laptop to router, it defeats the object of having a router.

Also, a while ago i had a room plastered and the plasterer ripped the phone line from the wall and never re-connected it, i did it myself by putting 2 wires into the ports within the white box, my worries are that i have not wired it up properly as there are quite a few other wires there not connected to anything. The phone stills works fine and the broadband likewise.

Any help would be greatfully recieved. Cheers.:)

p.s. it's tiscali broadband.

Re: New Laptop Problem
 

si give me a ring. i bought a wireless thing and can't get it to work.

Re: New Laptop Problem
 

Spud,

There are two bits to consider. your internet connection is now made up of two parts, the internal network and the internet part.

What bit takes the 4-5 minutes? Is it getting a wireless connection to the router or a connection to the internet?

One other thing to consider is who controls your wireless adaptor. In Windows it is possible that Windows or Belking drivers configures it. I have found that when windows is trying to do it it isn't very good at it on certain makes and models of adaptors. Julies Laptop can suffer the same symptoms from time to time and its normally Windows at fault.

Re: New Laptop Problem
 

Thanks for that, i think i'm gonna ring someone out of the paper to have a look at it.

Re: New Laptop Problem
 

I'd be interested in how much they charge /hour. TBH If i its as I suspect Windows itself trying to manage the wifi connection I doubt they will be able to do much as they can't change any settings except maybe fixing IP addresses etc. Then its all down to how windows zero config stuff wants to handle the connect request.

PS, re the phone wires bit, you only need two wires, in my setup its the two blue ones but it depends on how BT wired it up at the main box outside.

One last Q, when you said 4-5 mins, from what point did you count it and did you actually time it or guess(it always feels like ages when in reality its 2 mins or so).

I have actually thought of another way to test it but it is a bit more techie, if you want me to explain, let me know

Re: New Laptop Problem
 

Re: New Laptop Problem
 

Are you aware that they do a lifetime gauratee on all belkin products, i was told they send a new one out and don't even ask for the old one back!

It might be worth givin 'em a ring.

Re: New Laptop Problem
 

Re: New Laptop Problem
 

lol I work at PC world in blackburn yeah alot of people have problems with the belkin routers if you come back i'll refund it for you and show you the netgear routers they are more stable and I'll give you 10% discount off

:D

Re: New Laptop Problem
 

I hear a lot about netgear being quite bad on certain models too..
I have a belkin 7633 I think, its adsl2+ and the best router I've ever tried.

You can even adjust things to give you a faster line (I normaly have a 17Mb line and I can make it connect at 20Mb)

Re: New Laptop Problem
 

Many thanks chops, thats just what ik wanted to hear, being on hold for 40 mins and still not reslving the problem does get under your skin to put it very politley...anyway bud, could you send me a pm so i know who to ask for when i land.

Once again many thanks!:D :D

Re: New Laptop Problem
 

Re: New Laptop Problem
 

Afraid so yeah, that barcode at the bottom of the receipt is what i need for a refund.

Re: New Laptop Problem
 

Re: New Laptop Problem