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marg. 11-01-2007 13:54

sky broadband
 
hi,now that we able to get sky broadband in accy, just wondered how easy or should i say how difficult would it be to cancel aol and go on to sky broadband, would like to hear of other peoples experiences of changing over because i,ve heard its really difficult to cancel aol. marg

***Mr D*** 11-01-2007 13:56

Re: sky broadband
 
Quote:

Originally Posted by marg. (Post 365482)
hi,now that we able to get sky broadband in accy, just wondered how easy or should i say how difficult would it be to cancel aol and go on to sky broadband, would like to hear of other peoples experiences of changing over because i,ve heard its really difficult to cancel aol. marg

As long as you have finished your contract there should be no problem.

When I uninstalled AOL from my PC a while ago it really messed my registary up so a good cregistary leaner is recommended for after.

WillowTheWhisp 11-01-2007 16:01

Re: sky broadband
 
Cancelling should be fairly straightforward although they may well pester you with questions about why you want to leave and maybe even make you tempting offers to try to keep you.

Like Mr. D says, uninstalling it is the challenge.

entwisi 11-01-2007 18:45

Re: sky broadband
 
yep, AOL install software actually removes stuff that every other ISP uses so its hard to get online with anyone else.

You may need to reinstall a few windows components but its perfectly doable

As Willow says , they will desperately try to keep you though :)

lancsdave 11-01-2007 18:52

Re: sky broadband
 
Has anyone on here actually moved to Sky Broadband. Looks too good to be true pricewise, would rather know before I switch.

entwisi 11-01-2007 18:56

Re: sky broadband
 
Ordered it for next door. (Old dears)

Not migrating from anyone else but it was slick enough. Got their router just waiting for BT to do their stuff

panther 11-01-2007 19:09

Re: sky broadband
 
which one are you opting for?
Base
mid
max
connect?

lancsdave 11-01-2007 19:21

Re: sky broadband
 
Quote:

Originally Posted by entwisi (Post 365685)
Ordered it for next door. (Old dears)

Not migrating from anyone else but it was slick enough. Got their router just waiting for BT to do their stuff

I'll wait a couple of hours then while you get on with it :D

entwisi 11-01-2007 19:40

Re: sky broadband
 
the just want Base as they don't do a lot of Internet stuff

DAve, its already setup, just waiting for their username/password letter and teh ADSL sync light to come on

KIPAX 11-01-2007 19:42

Re: sky broadband
 
no messin with mac keys then?

marg. 11-01-2007 20:01

Re: sky broadband
 
hi, thanks for your advise,think i,ll bite the bullet and go ahead with getting sky broadband,will go for the max option, cheers once again. marg.

entwisi 11-01-2007 20:06

Re: sky broadband
 
If you are already on a broadband package with AOL you may need a migration number. its a code that allows BT to swap you from one supplier to another. You need to get this from AOL and give it to SKY

marg. 11-01-2007 20:35

Re: sky broadband
 
cheers for thats entwisi, will do that.marg.

Neil 12-01-2007 05:45

Re: sky broadband
 
Quote:

Originally Posted by entwisi (Post 365706)
Dave, its already setup, just waiting for their username/password letter and teh ADSL sync light to come on

Ian, what is the box they send you? Their T&C's say you have to use it and allow them to update the software in it.

entwisi 12-01-2007 07:10

Re: sky broadband
 
Its a standard Netgear router with a big SKY logo on the top.


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