Re: computer problem
 

got the screen with safe mode etc on but the up and down keys to choose an option won,t work on either keyboards i,ve got for some reason.

Re: computer problem
 

Dave, never seen F5 work in over 12 years of using PCs so whilst it looks like some PCs do it they are a bit weird.

Marg, I'm afraid it looks like your going to need to take it to someone to have a proper look at. its difficult to much more over a medium such as this.

How old is teh PC? TBH they are selling for peanuts now so it may be a nudge to upgrade? We can rescue any data you have on the old PC AS LONG AS YOU DON'T LET ANYONE FORMAT THE DISK!!!! If they do you lose everything. If you do decide to take it to someone explain in clear and simple language that they must not under any circumstances format the disk. Tell them we can rescue data if they are unable to get it back without full reformat/re-install. If you need to go down this avenue drop me a PM.

Re: computer problem
 

thanks anyway for giving it a go,cheers.marg.