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-   -   lap top not starting up!!!! (https://www.accringtonweb.com/forum/f82/lap-top-not-starting-up-31845.html)

harwood red 02-07-2007 17:51

lap top not starting up!!!!
 
Here I go again. My son has a Toshiba Tecra T9100 and when you switch it on it has the following on screen:

we apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and foleders, choode last known good configuration to revert to the most reent settings that worked.

If a previous startup was interrupted due to a power failure or becuase the power or rest button was pressed or you aren't sure what caused the problem, choose start windows normally.

(then there are the following options)

Safe mode
Safe mode with networking
safe mode with command prompt
last known good configuration(your most recent settings that worked)
start windows normally


Have tried them all but about 5 seconds into loading it flashes to a blue screen with writing on (but not enough time to read what it says) then switches off and then it starts all over again...

any ideas anyone??? (crikey got writers cramp now :o)

shakermaker 02-07-2007 18:37

Re: lap top not starting up!!!!
 
oof.
Our last PC did that.
'Last' being the operative word I'm afraid.

entwisi 02-07-2007 19:08

Re: lap top not starting up!!!!
 
windows buggered I'm afraid.

Does he have any data on that needs rescueing? I can get stuff off before you splat it and re-install

harwood red 02-07-2007 19:11

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by entwisi (Post 443446)
windows buggered I'm afraid.

Does he have any data on that needs rescueing? I can get stuff off before you splat it and re-install

He does, quite a bit of his GCSE stuff which he is panicking about... will talk to my friend who installed it as we don't have the windows disc for it. Plus I have no idea how to splat and reinstall it either

Splinter 02-07-2007 19:23

Re: lap top not starting up!!!!
 
I take it you did not make a recovery disk when you first got it. If you did not, you have no choice but to buy a copy (or get a knock off). If you buy, you can get a 'student' copy for your son, which will be quite a bit cheaper.

WillowTheWhisp 02-07-2007 19:42

Re: lap top not starting up!!!!
 
Don't do it until you've rescued the bumph though or you'll lose it all. :(

harwood red 02-07-2007 19:48

Re: lap top not starting up!!!!
 
thanks all, just waiting for a phone call off my friend who got the lap top to see if he made a recovery disc or has the original still

Neil 02-07-2007 20:04

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by harwood red (Post 443497)
thanks all, just waiting for a phone call off my friend who got the lap top to see if he made a recovery disc or has the original still

You still need to get his stuff off before you try to restore or reinstall windows. It's much safer to know you have it all on a disc before you let someone try and fix it.

entwisi 02-07-2007 20:04

Re: lap top not starting up!!!!
 
if it has a legit license sticker you can use any disc.

You need to make absolutely sure you have a copy of the GCSE stuff BEFORE anyone attempts to fix it, Windows setup is very good at formatting discs when you least expect it.

Shout if you need help

blazey 02-07-2007 20:47

Re: lap top not starting up!!!!
 
Take out the battery for a little while and the power pack and pop it back in again.

I was angry at mine for a day but it wouldnt even get far enough for me to use the windows disk properly, just wouldnt go far enough. Anyway I pulled out the battery for some reason as I always remember my boyfriend pulling out my battery in my desktop pc to reset BIOS or something.

Anyway it did the trick lol.

davo69 02-07-2007 20:51

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by blazey (Post 443556)
Take out the battery for a little while and the power pack and pop it back in again.

I was angry at mine for a day but it wouldnt even get far enough for me to use the windows disk properly, just wouldnt go far enough. Anyway I pulled out the battery for some reason as I always remember my boyfriend pulling out my battery in my desktop pc to reset BIOS or something.

Anyway it did the trick lol.

that happend to mine and i done the same come to think of it twice works fine now

WillowTheWhisp 02-07-2007 20:53

Re: lap top not starting up!!!!
 
I remember someone saying about doing the same with remotes which don't work.

Pardon me for being dim but I didn't know desktops had batteries. Where are they and what do they do?

blazey 02-07-2007 21:15

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by WillowTheWhisp (Post 443565)
I remember someone saying about doing the same with remotes which don't work.

Pardon me for being dim but I didn't know desktops had batteries. Where are they and what do they do?

Small watch battery type thing thats held in place in two clips. You pull it out with a knife or a flat headed screw driver carefully and it resets the BIOS, so it resets your time and everything so to speak.
You shouldn't do it on a regular basis but it helps normally for bad shutdowns like the one the threads about.

I'm not just making it up, I was all prepared to send the laptop back and it just came to me. My laptop does the same thing if i shut it down badly after a crash, ie turn it off with the power button.

My boyfriend works with computers so he fixes mine all the time. Computer fixers dont tend to suggest nice easy things over the phone as they tend to charge £60 an hour typically!

WillowTheWhisp 02-07-2007 21:28

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by blazey (Post 443594)
Small watch battery type thing thats held in place in two clips. You pull it out with a knife or a flat headed screw driver carefully and it resets the BIOS, so it resets your time and everything so to speak.
You shouldn't do it on a regular basis but it helps normally for bad shutdowns like the one the threads about.

Thanks Blazey - you learn a little something every day.

blazey 02-07-2007 21:51

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by WillowTheWhisp (Post 443612)
Thanks Blazey - you learn a little something every day.

Well in some cases, unlike telly remotes, it will work, and I certainly think Harwood Red should give it a try before taking it to be fixed for god knows how much he'll charge.
If it doesnt work then fair enough but it doesnt hurt to try some home remedies first, plus with laptops its obviously much different as it seems to do it with just pulling the battery pack out of the back, so your not likely to damage the insides.

WillowTheWhisp 02-07-2007 21:57

Re: lap top not starting up!!!!
 
It worked for the TV remote too apparently - something to do with letting it drain. But don't quote me on that because I can't remember it exactly. I think it was K.S.H. who posted the tip.

blazey 02-07-2007 22:03

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by WillowTheWhisp (Post 443632)
It worked for the TV remote too apparently - something to do with letting it drain. But don't quote me on that because I can't remember it exactly. I think it was K.S.H. who posted the tip.

not changing batteries in the remote is just lazy though to be quite frank!
A better tip is to put batteries that no longer run a remote efficiently in a clock, as a clock can still get months of life out of them.

harwood red 02-07-2007 22:05

Re: lap top not starting up!!!!
 
thanks all for comments, the battery pack isn't in blazey it was plugged into mains...spoke to friend (who won't charge me a penny) and he is going to sort it wednesday...don't worry he has said about removing everything first before resetting (computers are his livelihood too)...and yes ian it does have the licence sticker on the lap top for windows so we're ok there.

thanks once again :)

harwood red 02-07-2007 22:06

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by blazey (Post 443637)
not changing batteries in the remote is just lazy though to be quite frank!
A better tip is to put batteries that no longer run a remote efficiently in a clock, as a clock can still get months of life out of them.

no the tip was when the remote goes a bit funny, you take the batteries out and press the off button for a minute and it gets rid of all the residual static which can make the remote play up!! and it works, did it myself

But I do that with batteries for clocks though!!!

WillowTheWhisp 02-07-2007 22:07

Re: lap top not starting up!!!!
 
This is the thread. He wasn't being lazy. He'd already tried changing the batteries and that hadn't solved the problem.

lol you beat me to it Lesley.

entwisi 03-07-2007 07:20

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by blazey (Post 443594)
Small watch battery type thing thats held in place in two clips. You pull it out with a knife or a flat headed screw driver carefully and it resets the BIOS, so it resets your time and everything so to speak.
You shouldn't do it on a regular basis but it helps normally for bad shutdowns like the one the threads about.

You'll find that they aren't very easy to get to on laptops though. It is quite a scary task trying to dismantle a laptop (I've been building/mucking about with PCs since my 286 with 1M RAM) as they have more tiny screws than a don't know what. Some 'good' manufacturers provide a small flap that you can undo to get at them but the vast majority don't.

Its actually perfectly OK to do this as often as you want as long as you can be bothered to set the BIOS up again. You should consider that there is a lot more in a BIOS than date and time, get it wrong and that shiny wizzy bang system will not perorm to its best which is a complete waste of money. Come to think about it no-one performs system tuning any more, we used to do all sorts of 'tweaks' to squeeze a little bit extra oomph from our PCs, you lot nowadays are spoilt rotten with oodles of spare CPU/memory Unless of course you've installed Vista :D )

I doubt this will fix it for HR though. The fact that shes booted the initial stages of windows and it reboots from a BSOD suggests windows itself has had a hissy fit. It could mean that there are some bad sectors on her hard drive that are starting to fail and this is causing teh problem, I know her 'friend' has more than half a clue so he will no doubt check for stuff like this anyway

blazey 03-07-2007 15:24

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by entwisi (Post 443693)
You'll find that they aren't very easy to get to on laptops though. It is quite a scary task trying to dismantle a laptop (I've been building/mucking about with PCs since my 286 with 1M RAM) as they have more tiny screws than a don't know what. Some 'good' manufacturers provide a small flap that you can undo to get at them but the vast majority don't.

Its actually perfectly OK to do this as often as you want as long as you can be bothered to set the BIOS up again. You should consider that there is a lot more in a BIOS than date and time, get it wrong and that shiny wizzy bang system will not perorm to its best which is a complete waste of money. Come to think about it no-one performs system tuning any more, we used to do all sorts of 'tweaks' to squeeze a little bit extra oomph from our PCs, you lot nowadays are spoilt rotten with oodles of spare CPU/memory Unless of course you've installed Vista :D )

I doubt this will fix it for HR though. The fact that shes booted the initial stages of windows and it reboots from a BSOD suggests windows itself has had a hissy fit. It could mean that there are some bad sectors on her hard drive that are starting to fail and this is causing teh problem, I know her 'friend' has more than half a clue so he will no doubt check for stuff like this anyway

Woah woah woah i only said take the battery pask out of the laptop, not dismantle it. Thats what worked for mine you see and i've not had any problems since.

blazey 03-07-2007 15:26

Re: lap top not starting up!!!!
 
Quote:

Originally Posted by harwood red (Post 443640)
thanks all for comments, the battery pack isn't in blazey it was plugged into mains...spoke to friend (who won't charge me a penny) and he is going to sort it wednesday...don't worry he has said about removing everything first before resetting (computers are his livelihood too)...and yes ian it does have the licence sticker on the lap top for windows so we're ok there.

thanks once again :)

Your laptops obviously different to mine then, mine wont run without the battery in. Mines not the same make as yours though either.

entwisi 03-07-2007 16:09

Re: lap top not starting up!!!!
 
There seems to be some confusion from what you've posted, teh main battery on a laptop has nowt to do with teh BIOS (or CMOS), both laptops and desktops utilise a small watch style battery to keep information like date, time, hard disk config etc when its turned off. your post mentioned removing a battery and then went on to talking about resetting BIOS. In this case it was a reasonable point to make that laptop CMOS batteries aren't that accessible.

Anyways, anyhow, I'm sure HR will get there by hook or by crook


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