Re: In a bad mood!!!
 

Re: In a bad mood!!!
 

no bitty on here please:eek:

Re: In a bad mood!!!
 

Wrote the complaint letter - it will be in the post tomorrow.

Polite and straight to the point. Even saying that its bad manners to put the phone down on someone not just bad customer service.

Wonder what kind of reply i get back? :rolleyes:

Re: In a bad mood!!!
 

OMG damp chair again....karma for that one likkle dougie :p:p:p:D:D:D

Re: In a bad mood!!!
 

I was with AOL (AOHELL) years ago. They charged me money I didn't owe them, which I didn't pay. Then they took the money from my account without my consent, by the time I'd cancelled the Direct Debit they'd already took the money. They basically took it as soon as it was put into the account, leaving me a few bob to live off that week. :mad:

They are devils. Okay maybe a bit far, maybe not. I'm with NTL now (or Virgin media since the takeover). They're okay, haven't had any troubles in several years, touch wood. You can definitely get better deals from other ISPs though.

Give em hell ;)

John

Re: In a bad mood!!!
 

I forgot to post what reply i got back!!! I got a phone call from one of the bosses down there. Apologising big style for the idiots i spoke to. He agreed that i was treated unfairly and was given 3 months free broadband service. He also said that i wouldnt be speaking to them again!!!