can't access control panel
 

Over the past few weeks I've been receiving pop up regardding spyware etc on my pc. I've downloaded different software which has now locked me out of accessing the control panel help

Re: can't access control panel
 

You don't give a great many details do you get any error messages?


Below are a couple of links found on the web, they may help, if not give us a few more details of which windows you run and any error messages you get.


Windows XP: Can't Open My Control Panel in XP


Tech Support Guy

Re: can't access control panel
 

Not Spyware Doctor is it.

fake pop-ups, spyware secure, security center - Safer Networking Forums

A bit more info could help.

Re: can't access control panel
 

sorry i meant to add that i do get an error message saying "this operation has been cancelled due to restrictions on the computer and to contact your administrator"


hope you can assist

Re: can't access control panel
 

your account has been marked as restricted. either by spyware/malware or virus.


I would be very careful of what I did on that PC and wouldn't dream of typing any passwords into it till you know its clear.

You need to know what admin password was set when it was installed.

Is it a legit copy or a dubious one?

Re: can't access control panel
 

who do I contact re the password is it something i will have entered and if so what do i do next??

Re: can't access control panel
 

from the sounds of it you don't know it. it is set when whoever installed your copy of Windows. If you don't know it you can either find it out by asking or we can think about other options, teh worst being that you need to re-install windows and all programs

Re: can't access control panel
 

windows was pre installed when i bought the pc

any further ideas?

Re: can't access control panel
 

do you have recovery disks or an option to make them