Accrington Web - If an animated gif saves to your PC as a bmp

Just in case anyone else ever faces this problem here is a solution or two. Hope these are of use to people.

How to stop a gif or jpg being saved as a bmp

A.
Symptoms
If when you try to save an image in Microsoft Internet Explorer, the image is saved by default as a bitmap (.bmp). You do not have the option to save the image by using an extension other than .bmp. You experience this behavior even when the image uses a different format (such as .gif or .jpeg).

For example, when you right-click an image on a Web page, and then click Save Picture As, the file name that appears in the File name box is Untitled, and the file type that appears in the Save as type box is Bitmap (*.bmp).

CAUSE
This behavior may occur if a damaged program file (for example, an ActiveX or Java object) is downloaded to the SystemRoot\Downloaded Program Files folder on your hard disk.

RESOLUTION
To troubleshoot and resolve this behavior, empty the contents of the Temporary Internet Files folder, and then delete the files in the Downloaded Program Files folder that are listed as either Unknown or Damaged. To do so:

1. Start Internet Explorer (if it is not already started).

2. Empty the contents of the Temporary Internet Files folder. To do so:

a. On the Tools menu, click Internet Options.
b. Click the General tab.
c. Under Temporary Internet files, click Delete Files.
d. When you are prompted to delete all temporary Internet files, click OK.

3. In the Downloaded Program Files folder on your hard disk, remove the files that are listed as either Unknown or Damaged. To do so:

a. On the Tools menu, click Internet Options.
b. Click the General tab.
c. Under Temporary Internet files, click Settings.
d. Click View Objects.

The list of program files that are downloaded to the SystemRoot\Downloaded Program Files folder on your hard disk appears in the Downloaded Program Files window.

e. In the Status column, note the files that are listed as either Unknown or Damaged. Remove these files. To do so, right-click the file, and then click Remove.

f. When you are prompted to confirm the removal, click Yes.
g. Close the Downloaded Program Files window, and then click OK two times.

4. Save an image in Internet Explorer to test and determine if the issue is resolved.

If the issue continues to occur after you remove all downloaded program files that are listed as Unknown or Damaged, try removing the other downloaded program files that are on the list.

Note: The next time that you need one of the files that you removed from the Downloaded Program Files folder, you will receive a prompt to download the file to your hard disk in Internet Explorer.

B
SYMPTOMS
When you click the Save Picture As button for a graphics file in Microsoft Internet Explorer, you may be able to save the file only as a .bmp file even if the file is in another format (such as GIF or JPEG). The file name may also appear as "Untitled."

CAUSE
This issue may occur if either of the following conditions is true:

• This issue may occur if your Temporary Internet pages cache is full.
• This issue can occur if you have "Do not save encrypted pages to disk" selected in Tools, Options, Advanced Tab and are loading the page over a secure connection (https).

WORKAROUND
Depending on the specific cause for your issue, use one of the following methods to work around this issue.

Method 1
Delete the temporary Internet files. To do so, click Tools, click Internet Options, click the General tab, and then click the Delete Files button.

Note To locate the Temporary Internet Files folder, click Options on the Tools menu, click the General tab, and then click Settings. The current location appears in the Settings dialog box.

Method 2
To work around the problem, click Tools, click Internet Options, click the Advanced tab, click to clear the Do not save encrypted pages to disk check box, click View, and then click Refresh. The Do not save encrypted pages to disk check box is under the Security section.

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products. that are listed in the "Applies to" section of this article.

APPLIES TO
Microsoft Internet Explorer 6.0, when used with: the operating system: Microsoft Windows XP the operating system: Microsoft Windows 2000
the operating system: Microsoft Windows NT 4.0
Microsoft Windows Millennium Edition Microsoft Windows 98 Second Edition Microsoft Windows 98 Standard Edition
Microsoft Internet Explorer 5.5, when used with: the operating system: Microsoft Windows 2000 the operating system: Microsoft Windows NT 4.0
Microsoft Windows Millennium Edition Microsoft Windows 98 Second Edition Microsoft Windows 98 Standard Edition Microsoft Windows 95 Service Pack 1