Originally Posted by maccawozzagod (Post 722180)

No doubt it will take time to get the people and positions identified and recruited so we probably have a period of transition to look forward to. Its all good though!

Originally Posted by cmonstanley (Post 722193)

with ossy mills in the town centre it looks stanley will have some town centre presence....

Originally Posted by Tin Monkey (Post 722185)

Well there's a position now (I'd assume) in terms of club shop and merchandising. I understand that the previous employee may have had their hands tied, but simply communicating with the customers isn't hard.

I'd like to see someone in a position of merchandising and club shop operations. Look carefully at the design of shirts (you'd sell more if they were attractive) and other merchandising options. I understand that the customer base for Stanley is relatively small, but numerous people have been calling out for training tops (as an example) to be available, which are the same as the players wear. We've never got those, just the same old tired lines of stuff, that aren't even that attractive anymore.

Employ someone who shows innovation and an ability to both spot gaps in the market and listen to customer demands. There are opportunities there, but sadly they've been missed time and again.

In addition to that, this person would need to be a decent communicator with the customers. Answer all emails promptly. Dispatch orders quickly and if items are out of stock, let the customers know!!
This person could also be responsible for daily updates to the website. A daily report on what's been happening at the club and with the squad would get people looking on the site regularly. This would go a long way towards repairing the damage done to sections of the fan-base through years of general apathy and it would only have to take less than 30 minutes per day.

That's one idea, for starters.

Originally Posted by Revived Red (Post 722198)

The link to Lee in the thread about the club shop is interesting. He said he got the job because he played in the same Sunday league team as Rob Heys. That sort of appointment should be a thing of the past. TM has some excellent thoughts here. The job should be advertised; a job spec should be drawn up; interviews should be held. A person with ideas, with ambition, with drive should be appointed.

The move towards a truly professional approach to management and administration begins today.

Originally Posted by Bagpuss (Post 722201)

I agree, I've just updated my CV if he decides to advertise.

Originally Posted by Doug (Post 722216)

Bollocks...........(as used by Mr. Eric Whalley or was Gene Hunt)

Originally Posted by lindsay ormerod (Post 722237)

I have offered my services to the club before now when they last recruited for a shop manager/ admin helper, got a lovely letter from Rob saying they couldn't afford me! I would love to have a bash at it and have over 25 years of retail experience in management positions, if the vacancy is open to all comers I will give it a try again! :D

Originally Posted by fc:stanley (Post 722191)

http://clarkbunch.files.wordpress.co...elcome-mat.jpg

Good Luck The Don! :mosher:

Originally Posted by lancsdave (Post 722196)

Well I hope it's better than the display they have, it's hardly awe inspiring :rolleyes:

Originally Posted by shakermaker (Post 722276)

Well that's wrong. He's had his foot in the door for a long time now :D

All the best to Mr O'Neill.