broadband?

I hate sky we enquired about the see,speak,surf package and asked if we get a new box because we are entering into a new 12 month contract and they said oh yes you get a new box, they sent the broadband and it was the worst we just had problem after problem with them we called them to find out where the new box was and the lady said what new box your not getting a new box because you are an existing customer daddiboo said well what happens if my box breaks after the first month they said well you will have to buy a new one!

She said the offer is only for new customers only he said well what if i cancel and re-start she said well you will have to use your old box, he said well what if i cancel and re start in my partners name and she was cheeky enough to say well it still wont be your box it will be your partners box wont it (oh my god now thats what i call customer service!).

He got nowhere with that call!

A couple of days later a summary of costs came and as far as daddiboo was told from sky it was going to cost him £36 a month the £26 advertised see,speak,surf and £10 to add sky sports when the sumary came through they wanted £62 set up fee and then nearly £60 a month as they had just set us up for the top package on everything even though we didnt want that so we promptly called them and told them to cancel it all and we will go somewhere else!!

The customer service with sky is naff when we first got it the kids were messing with the remote and ordered a few films to start at the same time but all on different channels when we got the bill and called them they basically said well tough not our problem you still have to pay even though we pointed out that we phisically cannot watch all these films on different channels at the same time!! we ended up paying im sick of getting ripped off by people!
 
my changeover was perfectly simple and sky was a great help... i am an existing customer...

I ahve changed broadband supply a number of times ..been on broadband for years.. was the second person in accy to get it.. i know that because in them days bt had to come out and install it for you and they told me i was only the 2nd they had ever done... I got it on cheap to freeish trial for about 6 mths before it was released...

anyways quite a few providors later and now on sky.. it was the easiest changeover of them all... had it ages and works perfectly...

as with everything in life.. someone will have a horror story... my good experience might be the odd one out... dunno..
 
i want broadband - also need a phone line setting up is there a package that does that

I was on Homecall which is now pipex I get Broadband and free 90 min (hang up and redial if U need longer) phone calls 24/7 to national landlines for £25 + line rental is cheaper than BT.
But what Ps me off is when downloading torrents it still never exceeds 60kbs anyone know why that is ?
Apart from that its not bad but changing is such a pain anyway.
I don`t have sky. Who needs that much TV when half your life goes on Accyweb ?
 
is it 60 kbps or 60 kBps(the size of teh B matters). Its all down to bandwidth shaping. Basically ISPs know what port numbers that P2P uses and 'restrict' that traffic so it doesn't cause other users problems. Its all stated in their 'fair use policies'
 
is it 60 kbps or 60 kBps(the size of teh B matters). Its all down to bandwidth shaping. Basically ISPs know what port numbers that P2P uses and 'restrict' that traffic so it doesn't cause other users problems. Its all stated in their 'fair use policies'

It`s a big B what`s the diff ?
Should I randomise port each time Utorrent starts ?
Fair use policies ?
 
little b = bits
big B = bytes, 8 bits make 1 byte (4 bits make a nibble believe it or not)

60KBps is ~ a 512KByte line.

No point in trying to get round it, they are cleverer than that.

Fair use policies - Yep, all that small print you skipped before siging up
 
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