Bt Internet

With regards to migrating - if you are with Tiscali you will have to pay £50 to move to another ISP.

I wanted to join Zen Internet (because after doing some research they topped a lot of subjects, like customer service and ease of connection, for example), but when I found out I had to pay £50, it kind of puts you off.

Which I guess is exactly what Tiscali want.

I shall send a letter to Which? and see what they have to say about it
 
More problems this morning. So I have re-intalled the drivers to see if that has any effect. We shall see.

Migrating to Pipex sounded like a good idea because they pick up the moving fee.
 
Six hours of phone calls later and not one ha'porth of change. I now have to sit and wait for an engineer to call sometime in the next forty-eight hours.

On the back of their bill Bt say they aim to offer a "first class service", My shiny pink backside!
 
So an hour and a half ago, I hooked up the modem to the old computer, which runs Win98. No Problems! No dropped line! What does this mean? Is the vastly expensive laptop now to be considered as having "gone up the pictures"?
 
Sorry your having so many problems A-B. I have to agree with Mez, I've be on Bt Broadband for a long time now and never had a problem. Hope thing improve for you. :)
 
This is so Damn annoying. The thing has been behaving itself since five oclock, and on the laptop too. It makes no sense at all.
 
I can sympathise with your frustration A-b and hope you find a suitable solution one way or the other.

I've never used BT. Have been on AOL for a good few years now and I know people knock it but I've been very happy with it and find the "after sales service" to be very helpful.
 
Back on the laptop this morning without any problems. So clearly it isn't the computer that is faulty. ? ? ? ? ?
 
Certainly doesn't sound like it. Don't let them fob you off that it is - that's as bad as Hyndburnlife blaming people and their cookies for the inability to register.
 
Has anyone had problems with BT Broadband again today 18/01/05 i know of 2 people that have upto now
 
No problems whatsoever, Mick. I went on-line at 5:15pm

It fired up first time. If anything, it appeared to boot up faster than normal.
 
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mines been fine since bout 2pm this avo, this morning was awful bt broadband went haywire completly.
 
I had trouble with AOL earlier today. I was online and left the house to do an errand, came back and the connection had been lost. Phoned up AOL as the error message advised and got through to a person who told me his name was "Sam" (which I doubted but didn't argue). After discussing my date of birth and mother's maiden name he decided there had been a "problem with saoofhhahhafoowaaahhaa" in this area to day. When I asked him to repeat that as I hadn't quite caught what he said he told me "There has been a problem in your area with the AOL sooahhaaafaaawahhhaaa today".

By that time, as I was continually trying to log on. I made it onto AOL and informed him that I was now online OK and he said he couldn't understand me and hung up!

I phoned again, got someone whose name wasn't Alan ( why do they do that?) who decided we needed to repair my connectivity. Having done that everything is now apparently hunky dorey.

Why am I telling you this? I was just wondering if maybe you might also be having problems with your "sooohaafaaahaaawaaahaaaa".
 
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My connection has been slow for the past couple of days - pages on this forum are taking awhile to load up, and yesterday I had real problems getting online.

I thought it was my ISP, but as everyone else is having problems, it may not be Tiscali (just for a change!)
 
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