Make sure you complain mate. I would. I dont put up with any of that stuff thesedays, I used to, by god I dont now. Some of these people seem to forget that they are being paid to provide a service.
Customer Services
- Thread starter BERNADETTE
- Start date
Make sure you complain mate. I would. I dont put up with any of that stuff thesedays, I used to, by god I dont now. Some of these people seem to forget that they are being paid to provide a service.
Usually, I shop Canadian, (Rona and Canadian Tire instead of Home Depot for example) and buy locally produced food, and I use locally owned stores as much as possible; but I have to admit that the best customer service I have had is from Walmart. You don't even need to keep your receipt. All the products have a bar code with all the sales info. on it. And there is never a hassle about returning stuff.
Last week I was praising Orange but this week they undid all the good.
I got a phonecall from them last week telling me that I was paying too much on my monthly service, would I like them to reduce it by £5 per month and whilst I was on would I like the brand new Samsung phone as a free upgrade. Naturally I was very happy with the phone call and even happier when the shiny new phone arrived the day after.
However, yesterday it didn't work at all. I phoned the service number on a landline and after countless 'if you want such and such a service press 1 or if you want to scream at an employee press 2' options, I finally got through to a person. He told me that the reason my phone wasn't working yesterday was because exactly a week after receiving my new phone I had to change the sim card over - I've looked back through the paper work and no where does it say 'wait seven days and change the sim card over'. I had to point out to him how frustrating it was and how annoyed the automated call service was - I really don't think he cared at all, which made me even more cross.
I got a phonecall from them last week telling me that I was paying too much on my monthly service, would I like them to reduce it by £5 per month and whilst I was on would I like the brand new Samsung phone as a free upgrade. Naturally I was very happy with the phone call and even happier when the shiny new phone arrived the day after.
However, yesterday it didn't work at all. I phoned the service number on a landline and after countless 'if you want such and such a service press 1 or if you want to scream at an employee press 2' options, I finally got through to a person. He told me that the reason my phone wasn't working yesterday was because exactly a week after receiving my new phone I had to change the sim card over - I've looked back through the paper work and no where does it say 'wait seven days and change the sim card over'. I had to point out to him how frustrating it was and how annoyed the automated call service was - I really don't think he cared at all, which made me even more cross.
Bargain Booze in Ossy offers great, genuinely friendly service.
It's the nearest thing we have to a supermarket at the bottom end of the town, and it nearly has as much stock as the Co-op, and is also reasonably priced.
All the staff are very friendly, and helpful, and pack your bags for you, which for me is very useful.
It's the nearest thing we have to a supermarket at the bottom end of the town, and it nearly has as much stock as the Co-op, and is also reasonably priced.
All the staff are very friendly, and helpful, and pack your bags for you, which for me is very useful.
Three have some really good deals on at the moment. More minutes and or texts than anyone else for the money I would say. Mine seams to work everywhere I try to use it.
Whyever should you have to change your sim card? Does that mean you have to end up with a different number? That would be incredibly inconvenient.
|If I go into a store with 10 till's and only one manned with queues Wilkinsons is my nemisses I leave the goods in the trolley and walk out, just have a look at how many are 'skiving' round the customer service dept all with tunnel vision, assistant's asking for prices as the bar code is not on the item, at Aldi the assistans are required to remember all the prices and do not use bar codes. The assistant's at Aldi are the best I have ever seen, I do not think they get paid for memorising prices in their own time.
We are friendly where I work, but i cant tell you where otherwise you go and get me hahahh, anyway, if a customer brings anything that its faulty, either clothin or battery powered then we do give a refund. Neither customers or the people from where i work makes the things that come faulty so we all know that people do make mistakes wich is normal.