Cut Off

[janet]

I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?

 

[MITZY]

When my brother went on wanadoo he had the same problem I think he needed to make sure he had a filter on every plugged in phone

 

[entwisi]

Have you got the microfilters installed? You need one on each 'phone' or extention.

Ian

 

[WillowTheWhisp]

Wannado should tell you that when you apply for Broadband. If you have an answering machine plugged into a separate doodah you need a filter for that too.

 

[janet]

Thanks very much for your help, i have sorted it out now. I wondered why i had two filters. I'm a bit on the thick side, don't you know. lol

 

[WillowTheWhisp]

Glad you got it sorted out. Nobody is thick if they aren't told about something they've never had any dealings with before.

 

[vorlon24]

It should tell you in the literature that you need a filter for each and every socket (including Sky, apparently).

 

[panther]

I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?

yeh cuz its soooooooooooo CRAP, its always disconnecting

 

[Bagpuss]

yeh cuz its soooooooooooo CRAP, its always disconnecting

I've been on for over 6 months now and I've never been cut off, it does tell you to make sure you have enough filters for all your sockets, if I were you Pather I'd make sure you check your set up first.

 

[panther]

eh? what? im not with wanadoo, because its sooooooooo crap, thats wot i meant