Bentleys next to where the doctors used to be were always extremely slow.
Like Margaret said even if you were the only one in there it took forever.
Glad i don't have to go there anymore!

Compared with the hospital pharmacy Margarat I bet her're like Speedy Gonezarles![]()

I think you should read the thread on my hospital experiance grego, and the new system they have in place for discharging patients, in short i was dumped off the ward and in the amblance departure lounge, waiting for my TTOs for four and a half hours, I hope you can see my pointI work in hospital pharmacy and although your prescriptions can take a while its usually down to workload, patients always think that if there's only a couple of you in the waiting room then thats all there is to be done. I assure you its not the case, most people drop off their script and go for a brew its not unusual to have 10 or more prescriptions in front of yours and only 2 technicians to dispense for out-patients. Believe me we try our best![]()

I went to the doctor last week - Accrington Pals - and took my two prescriptions to the pharmacy there. They couldn't give me either. Told me that one was no longer available and that the other would have to be ordered and they didn't know how long it would take.
I took them both back upstairs to the reception, told her my problem. She made a few phone calls and ascertained that Lloyds in Peel Street had the 'totally unavailable' item currently in stock and could get me the other one by the following morning! Why is the pharmacy within the medical centre so inefficient in comparison to a town centre pharmacy?
I haven't read the thread yet Jaysay but I will, in our defence though patients are often sent to the discharge lounge before their prescription is sent to pharmacy, quite often its not even written yet the wards will say pharmacy is holding things up, even the electronic prescribing isn't always finalised, its bad planning and we've been complaining about it ourselves as we are always the scapegoat, discharges in the pharmacy are prioritised in date/time of discharge order it is up to the ward staff to specify though. This doesn't help what you've been through and thats awful.I think you should read the thread on my hospital experiance grego, and the new system they have in place for discharging patients, in short i was dumped off the ward and in the amblance departure lounge, waiting for my TTOs for four and a half hours, I hope you can see my point
Dear Miss Technophobe
I tried my best to support the Pharmacy
I offered to buy the premisis and share the premisis with him and offer rent free to the post office and his accomodation to him so that his running cost were kept to a minimum
He would not have it!and with the Post office offering large sums of money to shut down, its not surprising that he took the money in the end.
Feel free to call in to the Pharmacy and ask for my number if you have anything that may improve or help us to make a go of the Pharmacy
Regards
Sarj

I can see where your coming from grego, but you can bet your bottom dollar that it wasn't the nursing staff nor the pharmacy staff that came up with the idea to have patients sat in a dicharge loung for over four and a half hours. When you've been an inpatient all you want to do is get home, not sit about waiting for tablets, after all they knew I was going home at lunchtime the previous day. It is six weeks now since I came home and wote a letter of complaint to the patient care manager, as yet they have not had the decency to reply.I haven't read the thread yet Jaysay but I will, in our defence though patients are often sent to the discharge lounge before their prescription is sent to pharmacy, quite often its not even written yet the wards will say pharmacy is holding things up, even the electronic prescribing isn't always finalised, its bad planning and we've been complaining about it ourselves as we are always the scapegoat, discharges in the pharmacy are prioritised in date/time of discharge order it is up to the ward staff to specify though. This doesn't help what you've been through and thats awful.

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