pc help needed

cherokee

cherokee

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Tackler
now im not computer literate and i havent got the foggiest how they work .but im having major problems with my pc ... i got a virus some time ago when i opened a zipped folder by mistake so i tried to reformat an do system restore but to no avail i got norton av on it which seems useless ..but my real problem is every half hour or so my pc goes into system shutdown and i cant stop it or do anything with it .it just says system will now shut down and restart and gives a code which is 1073741819 just wondered if there is anyone who could advise me on what this is and why its doing this and is my pc comletely shot at
 
you can stop it shutting down by running a command in a MSDOS window.

shutdown -a

This is only a temporary solution. You have a virus still. When did you last update the virus database in Norton? I'm not a fan of Norton but up to date it should still remove the virus. If you haven't got an up to date subscription then uninstall Norton, download AVG from http://free.grisoft.com/, install it and let it do all its updates. then let it have a go.

You also need to make sure you have a firewall on that is correctly set up. If you haven't, get the basic version of Zone Alarm from Zone labs. Whatever you do they will try and sell you the paid for version. Don't bother, the free one does the job just fine. When its installed please make sure that you don't just click willy nilly allowing all and sundry access. Make sure you know what programs you give permission to access teh net, any you aren't sure of click deny.
 
cheers for that entwisi i will give that a try now and see if any joy my norton is an old version which was actually given to me but i will uninstall it and give the avg a try cheers once again
 
Anti Virus MUST be kept up to date, you may as well not bother at all if you don't update it
 
if ur willing to splash a lil out or give it a whirl for 30 days nod 32 is one of hte best out there
 
cheers for advice guys i ve got the avg that entwisi suggested and apperntly 7000+ files was infected with a worm it s healed them and probs a lot better im still getting the shutdown but not as often ..i think its time i bought myself new pc as ive had this for many yrs now and thinks its days are numbered ... so im saving for new one
 
wouldnt know where to begin with that one mani and dont you need special software for that
 
Did you sort this out cherokee? Because it sounds like a hardware problem if you stopped shutdown but it still shuts down.

I fixed the pc Entwisi :) symptoms were automatically reseting. As if I'd pressed the reset button. It was worse the more the pc had to work. A virus makes a pc work harder so maybe thats what cherokee's problem is/was.

Thanks very much for finding me the drivers. I don't know what I did wrong the first time but when I tried again and it said you must reboot for changes to take affect I didn't do, I just swaped the cards.
My friend on Blackpoolweb has kindly given me a slightly better card so I'm going to see if I can fit that in the future. BUT although the fan was sticking on the graphics card(noisey bugger it was, at least this is fan less) it wasn't that.
I swapped the power supply for the one off that pc thats waiting to go back and it worked. SO, where can I get a good power supply at a reasonable price 350 watt the last one was and how do I know what sockets I need. This one just had a 20 pin one, a 4 pin square one, and two sets of drive connectors, but they don't say it in english in the ads do they.
 
well thanks to our very own mick who spent three hours doing his best to sort it out and putting relevant software on it , i must say it is running much better ,still gettin some probs like internet dont like me at mo and keeps throwing me off but a few harsh words daily seems to calm it down , once i reconnect a couple of times it seems to settle so will have to see how it goes mick seems to think my hard drive may be on its way out as sometimes on startup it comes up with.. dumping physical memory.. and i have to restart but then its ok grrrr
 
Blue screen of death? I would be running a proper memory test if I was you. you can download memtest for free.
 
It also helps if on Broadband to have a firewall hehe
and yes the grinding noise from the harddrive is not a nice tune
 
OK quick update and question .

my pc has run a lot better since Mick has introduced me to zonealarm etc apart from when my boys been on it and dont understand how to use it which has meant ive had to reformat since .but now thats done its not too bad ,
However i am still getting system shut down every so often . Now the message i get is "Internet Explorer has encountered a problem and needs to close "then shuts down after 60 secs .. Q ..!! could this be a fault with Internet Explorer? and if so is there something else i could use and if so do i need to buy special software ?
 
Yes there is a better browser than Internet Explorer. Download and install Firefox. Click this link to go to the download site. To be totally honest I still get occasional problems with Firefox, much less than with Internet Explorer. Firefox is also (supposedly) much more secure and less likely to be attacked by hackers than Internet Explorer. Try it, it is very similar and after a while you may prefer it like I do. A very few web sites don't work properly with Firefox and I still use Internet Explorer occasionally.
 
I have to agree with Neil. I much prefer Firefox to any other browser but some websites don't work equally with all browsers and some colours don't show as the website owners want them to (maybe they haven't used hex numbers) so sometimes if colours look bit dodgy I check them out in IE just to see if there's a difference.

Slight thread wander - a friend of mine on AOL reckons he hasn't got a browser. :D
 
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