Please Help - emamums pc broken

emzy

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Please can someone help. Em's pc is not working. It boots up then switches itself back off. She has tried system restore and it wouldnt do it.

Think she may be suicidal lol
 
hiya, ive got it working in safe mode but not normally.. erm... could it be a virus?
 
Less, she's tried system restore (it would only let her do this in safe mode) but still no joy, it seems fine and then when she re-boots it its back to what it was before the restore
 
lol, i said the same to her, had to ring her to make sure she was ok, was worried when i didnt see her online lol
 
Has she tried a virus scan in safe mode?

Mine does just the opposite. When I switch it off it switches itself back on again.
 
i think its dying :(

someones offered to come take a look but cant till friday.... is it ok for me to use it in safe mode?
 
done virus scan and will still only work in safe mode...

To save a little time, what operating system are you on? if it's xp do you have the disk?

If yes to the above, then,
boot from the disk, (wait for ages, and ages and.....), then enter the recovery console by pressing "R" and type in "Fixboot" (without the quotes)
This may not work but its worth a try because system restore isn't doing anything.
:enough:
 
sorry Less, i dont have the disc.....and its xp.. someones said it might need wiping.
 
Has she tried a virus scan in safe mode?

Mine does just the opposite. When I switch it off it switches itself back on again.

if you have a dial up connection to the internet then i would check your phone bill
if you have broadband however then it should be fine

crappy badass companies used to be able to reboot your system through a trojan or something over dial up connections

so beware x
 
sorry Less, i dont have the disc.....and its xp.. someones said it might need wiping.

That is the last thing to do, if nothing else fixes it, is it xp home or pro?
after all you can boot into safe mode, so it's got a good chance of being a recoverable windows fault, (miracles do happen), I can lend you either disk and a recovery tool called 'Mick', if you can pick them up.
:D
 
I have heard that Mick is an easy pick up, only takes a couple of beers and he's anyones :D
 
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