Public Holidays ?

lancsdave

lancsdave

Peel Monument
Overlooker
Does anyone know why our illustrious council of excellence can dictate that public holidays are different to eveyone elses ?

We have a query with the council tax at the moment, rang the call centre who are working but there is a problem they can't resolve and it has to be referred to head office. That will have to wait until 5th January when they re-open :confused:

So when did 29th/30th/31st December and January 2nd become public holidays ?
 
lancsdave said:
Does anyone know why our illustrious council of excellence can dictate that public holidays are different to eveyone elses ?

We have a query with the council tax at the moment, rang the call centre who are working but there is a problem they can't resolve and it has to be referred to head office. That will have to wait until 5th January when they re-open :confused:

So when did 29th/30th/31st December and January 2nd become public holidays ?
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Are you all mean slave drivers from the Dingledome:D
 
lancs dave said:
Not at all, but will I get a refund of my council tax for the 4 days they aren't working, or maybe even half a refund as some of them are working ;)
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I think like most EMPLOYEES they are allowed statutory holidays dave, well they are most places, maybe it ain't caught on in Burnley yet:rolleyes:
 
jaysay said:
I think like most EMPLOYEES they are allowed statutory holidays dave, well they are most places, maybe it ain't caught on in Burnley yet:rolleyes:
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....and in Scotland you'll be hard pushed to find anyone to deal with any queries until well after Burn's Night.;)
 
derekgas said:
For some strange reason some of our staff thought we were closed from 24th Dec till 5th Jan! :rolleyes:
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Perhaps they got you and Peter Britcliffe mixed up. :D

I'd be careful if I were you, some of your staff may be applying for the cushy numbers at Scaitcliffe House ;)
 
I`ll bet the payments department is open................:rolleyes:They`ll take your money but if you are after some back........................:(
 
jaysay said:
I think like most EMPLOYEES they are allowed statutory holidays dave, well they are most places, maybe it ain't caught on in Burnley yet:rolleyes:
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And those statutory days would be 25th 26th December and the 1st Jan. Any extras should be taken from annual leave but there should always be staff in on the non stat days to sort out problems and answer queries.
 
Neil said:
And those statutory days would be 25th 26th December and the 1st Jan. Any extras should be taken from annual leave but there should always be staff in on the non stat days to sort out problems and answer queries.
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How do we know that the staff haven't had to use their annual leave? :confused:

I don't know whether they do or not.
 
lancsdave said:
In that case then management should be reprimanded for being unable to organise staff rota's and holidays ;)
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I work in a call centre and we are operating on a skeleton staff until 5th Jan....and by that I don't mean only the thin staff are working LOL :D

I think the council call centre should be open with skeleton staff and the rest using annual leave. Someone should be there to deal with queries.
 
Lilly said:
How do we know that the staff haven't had to use their annual leave? :confused:

I don't know whether they do or not.
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I did not say they were not using annual leave - not all of them should be allowed to be off at the same time though.
 
garinda said:
....and in Scotland you'll be hard pushed to find anyone to deal with any queries until well after Burn's Night.;)
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Yea Rindi about 3rd or 4th Feb I would think, so the calendar looks like Hogmanay celebrations 1st Jan to 14th Jan, preparation for Burns Night 15th Jan to 25th, recuperation until 5th Feb:D
 
Neil said:
And those statutory days would be 25th 26th December and the 1st Jan. Any extras should be taken from annual leave but there should always be staff in on the non stat days to sort out problems and answer queries.
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In addition to the bank holidays there are other days designated as stat or extra stat hols which are not part of annual leave therefore it is not taken as annual leave, however I agree if it is not there must be staff on duty

can't find on the HBC website any reference to opening hours at Christmas
 
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