say you want english then speak to the indian call center in french and see what happens![]()
Probably get someone who speaks lousy Spanish.

say you want english then speak to the indian call center in french and see what happens![]()


How did you stop yourself from screaming?

So in the meantime you don't get any money off anyone?
How did you stop yourself from screaming?

Marvelous how wonderfully helpful they were with you Less, what would be so hard to sort your case out in one visit and without all the flaming red tape, mind you, if they started doing that they'd never justify going on marches about job cuts would they, if the public sector was run on the same lines as the private sector they could use half the staff, but shushhhh they don't want you to hear thatI thought this little episode might fit nicely with Accymans thread.
I had to go to my Doctors this morning, he signed me off sick.
Now as many of you know I've been on Job Seekers, so you'd think transferring from one benefit to another should be reasonably straight forward.
Oh, no, wrong again Less.
I took my sick note down to the joke shop and showed it at reception, Ah, you need to fill in form such and such o.k. says I where can I get that?
Oh no problem I'll fill it in for you now.
Name addy, Insurance number length of time signed off as ill.
Right there you go, all done she said.
Goodness me I replied I expected it to be a little more complicated to transfer benefits that's marvelous. Oh dear me no, that's not a transfer, that's just us stopping your money, you will now have to make a fresh claim for Employment Support Allowance.
Right, so can I do that here?
No you ring this number they will fill it in over the 'phone, send you the form to check and sign, you put the sick note in with the form and once they've processed it you'll be informed about being, entitled, or not. (The last part was said very quietly, I don't think she really wanted me to hear that).
Can I ring from here?
No our 'phones are for Job seekers only, you'll have to go home and ring from there.
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Marvelous how wonderfully helpful they were with you Less, what would be so hard to sort your case out in one visit and without all the flaming red tape, mind you, if they started doing that they'd never justify going on marches about job cuts would they, if the public sector was run on the same lines as the private sector they could use half the staff, but shushhhh they don't want you to hear that
Don't talk silly, he's a Tory.One minute you want the government to create jobs for people, next minute your saying the government have too many people doing those jobs.
You can't have it both ways.

One minute you want the government to create jobs for people, next minute your saying the government have too many people doing those jobs.
You can't have it both ways.
So in the meantime you don't get any money off anyone?
How did you stop yourself from screaming?

Totally agree with you. This kind of thing seems designed to drive a bloke mad. I really hate it when they ring you up stating your name and you respond normally as you do on the phone, one human being to another, when they suddenly have the cheek to ask you three questions to prove you are the person they rang in the first place.so you go to the town hall and sit at the window talking to an advisor for 20 mins while you fill in the forms you require
you are then handed back your documents and told to put them in an orange envolope and take it outside the building and put it in the mail box so it can be collected at the end of day by someone upstairs
why cant the muppet keep hold of the documents and take them upstairs?
i know there are cuts but is leg power that expensive ?
Also if asked for proof of ID the council now expect you to mail in your passport or driving licence or drop it off in the mail box outside the building so they can scan it and send it back to you by mail.
Has the world become so complacant that people are willing to leave documents that are basically your identity in the hands of a muppet with a scanner and the shambles known as royal mail ?
i never let vital documents out of my sight and i cetrainly wouldnt expect to be parted from them for up to a week.God knows what could happen to them and they arnt cheap to replace either
Totally agree with you. This kind of thing seems designed to drive a bloke mad. I really hate it when they ring you up stating your name and you respond normally as you do on the phone, one human being to another, when they suddenly have the cheek to ask you three questions to prove you are the person they rang in the first place.
My identity is so undesirable that I wish someone would nick it, debts 'n all.
Just for you Gordon a link to my blog about this:-
Once Upon A Time In The Land Of We're All In It Together - Accrington Web
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