Trojans?

flashy

Peel Monument
Overlooker
i seem to have acquired a trojan somehow, how do i get rid of it? i have AVG and AVAST running so i cant understand how i got it

anyone know how to get rid of it? it only seems to be affecting my emails, doesnt affect anything else i do on the web, i cant open emails and when i attempt to it brings up lots and lots of other pages (blank ones)

any help would be grateful :)
 
all it said was...i have 'trojan horse agent BAGI'

and something called DCOM Exploit keeps coming up too, i'll give that a go, thanx KP
 
If you google 'trojan horse agent BAGI' do NOT download any of the software that says it is a free removal tool.. there just more trojans and all manner of naughty stuff you dont want.. Only use a site you can trust.
 
I have just had loads of different Trojans which naffed up my computer, this has been fixed now and I had AVG so thinking of going for a better anti virus now
 
I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .
 
I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .

I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.
 
I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.

I dont instal all the add ons.. I just use what its good at.. sits in the tray doing its business... sounds like a cat :)
 
well i still cant get to my emails, nothing seems to be working, the link that MR D put up just confused me, there where a million things to download and i didnt know which one to click on :( (sob sob)
 
May be the trojan is blocking it?? Not really clued up on how these things work though.

I have also never used anything but Norton and have never had a virus/trojan problem. Last computer mag I bought had them as the best too. Also use Firefox and Thunderbird for my browser and email - without doubt better then IE and OE.
 
same again Ken, i think Phil must be right, the trojan must be blocking them, the same thing is happening when i try to get into my emails :(
 
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