Virus????

WINGY

WINGY

*********
Weaver
I'm having problems with my aunts pc. A few weeks ago, norton anti-virus decided it was having a serious internal error!!! hmm. Now since removing noton as instructed, i can't access the net with Microsoft browsers. Mozzilla aint a problem, but she uses msn for ease with the email etc.
Anybody any suggestions???
 
thanks scooby 12, im sorry i didn't finish telling you wingy but i had to dash out , ive also got spybot, & adaware on mine too.
 
WINGY said:
I'm having problems with my aunts pc. A few weeks ago, norton anti-virus decided it was having a serious internal error!!! hmm. Now since removing noton as instructed, i can't access the net with Microsoft browsers. Mozzilla aint a problem, but she uses msn for ease with the email etc.
Anybody any suggestions???
Click to expand...

Did you try re-installing the Norton anti-virus software?
 
This could be something that has hijacked IE. What do you get when you try to open MSN?

Can I just say that particularly if you use XP but for ANYONE please do not ever, even for a minute, go online without a Firewall AND antivirus up and running. Its akin to leaving your door unlocked and posting a note in the Obs that you aren't going to be home for a fortnight.

Ian
 
It should be mandatory when purchasing an internet ready PC that advice is given regarding virus protection etc. I've come across people who don't even know what a Firewall is.
 
Let alone knowing how to configure or test that it is effective!

OK, so i'm a techy and this stuff interests me but I can understand that there are people who computers are a complete black box to so ths stuff is really beyond their understanding. It doesn't help that people are subjected to software with such open security risks in the first place.

Ian
 
It doesn't help either when you talk to people at PC World etc who look at you with a glazed blank expression as if you are speaking a foreign language. Surely to work in such a place they should know what customers are talking about?
 
That is probably one of the biggest learning poits I can give. The VAST majority of Pc world assistants have less clue than my Siobhan and at the moment she is only interested in the content of breasts.

I am always happy to answer questions either on the public board or via PM. Please feel free if you want advice etc. I have nothing to gain so my answers will be totally unbiased.

Ian
 
I can't believe that they employ clueless idiots. If they want people to sell their machines, surely they should employ people who actually know what they are talking about.

Although I guess a lot of people who know what they want wouldn't go to PC World in the first place.

It took me a good couple of hours to clear up the mess that they left behind on one of my wife's friend's computer. I gave up in the end and had to restart it from scratch - they had Norton, but the numpty had disabled it and the firewall, and there were around 80+ viruses, etc
 
There is a big difference from those who 'think' they know about omputers and those that do. I have lost track of the number of computers that have been 'fixed' by people only to have them brought to me to sort out.

PC World(amongst others) are box shifters. They care not what you buy only that you do.
 
I'm not a computer expert by any stretch of the imagination, but I do know a few things, and am learning new things as and when they crop up.

I think I learned far more when I was in charge of the IT where I used to work, than at any other time.

I only got that job because I was discussing cookies with someone over lunch. They then decided that I knew far more than anyone else in the company about computers, and handed the mess (and it was a mess) over to me.

6 months later, new IT Support company, new server, and hardly any problems (where previously there were problems on a daily basis)
 
entwisi said:
There is a big difference from those who 'think' they know about omputers and those that do. I have lost track of the number of computers that have been 'fixed' by people only to have them brought to me to sort out.

PC World(amongst others) are box shifters. They care not what you buy only that you do.
Click to expand...

Why what ever give you that impression about PC World! :p lol.. ;)
 
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