*coughs*
Tried to ring customer service about me having 4Mb and it's advertised as 8Mb (even tho I knew it's gonna take them 2 weeks from the 15th of June to upgrade everyone).. didn't once get through to customer services and I phoned them like 10times a day for 3days..
Phoned sales today about 15 times, eventualy I got through to someone who wasn't just willing to pass me on to customerservices (which had a 'we are busy' message)
Apparently the Accrington exchange has become to populer with bulldog and heavy users that they need to increase the capacity before upgrading everyone to 8Mb
This will happen on the 30th of June \o/