[Will,will do]

Having just e-mailed BT's complaints department, i thought i would share my frustration with as many people as possible. At present i am a BT business user with 2 lines and Business Broadband. Having just recently moved to a new house i thought i would contact BT with a view to having a domestic line connected at my new property. On calling 0800 800 150 i was pressured into following their automated answering service. After twenty minutes of listening to some classical music and a looped voice message of how important my call was to them and that i would be answered as soon as possible, I decided to stick it out for the duration just to see how long our great communications empire ( BT ) would take to deal with my enquiry. I have great disapointment in announcing that after two hours and forty minutes of listening to my now favorite piece of classical music and our monotonic friend from BT telling me how much they value my call, I was indeed cut off without actually speaking to a single real person. Frustratedly Will, will do.