[MUMMIBOO]

Dont worry SKY customer service is worse! we are supposed to be getting the top download speed and when mick was downloading on his ps3 it took all night to download 4% and the pages were taking like a week to turn on the laptop so he called them he got the very local (not) call centre and he asked the chap to turn up the speeds the chap said you are already getting the top speed so mick said i dont think so or theres something wrong! anyway the guy said he could see nothing wrong and went through the usual unplug this and unplug that! (like you dont do all that anyway before you call) mick didnt touch anything he just said right the fella said when we finish on the fone unplug the microfilter and plug in a new one and it should be ok.

He put the fone down and like i said mick did nothing and then all of a sudden the download zipped through and the pages went back to normal on the laptop! so he did just turn up the speed again but was making out it was the microfilter! pha! Rubbish.