Accrington Web - View Single Post

entwisi · 08-04-2008, 08:39

Had fun last night and thought you might all like to comment

We have been ordering from Tesco online for > 3 years with no issue, it works well and I seem to spend less than if we go to teh shop as well

Anyway, whenever deliveries come I always take them into the kitchen and check it off against the list to make sure everything is there and nowt is damaged. no problems up till last night when the delivery bloke goes off on one for me having the audacity to check it. " I don't have time to wait while you check it, I only have 7 minutes you know!". I replied that I check anything I have delivered and its never been a problem before. Its not my problem that his bosses impose those timescales and he should take it up with them. I was gobsmacked as to how he was talking to me in my own kitchen! I tell him to wait outside whilst I continue to check it. In all it took less than 5 mins. I take outside 2 tins that were badly dented and he tells me to sign there. grabs the paper, jumps in and storms off!!!

so I ring up and complain. I get a call back from the home delivery supervisor at Haslingden store who tells me whilst he shouldn't have said it the way he did what he says is right and that I shouldn't check it whilst he is there. I shold just unload it, sign for it and then let him go. then I should check it and ring them if there is any losses/damage etc.

Now this isn't clear on any emails or the website that this is the 'procedure' but how would you feel about just signing for stuff unchecked?

08-04-2008, 08:39	#1
entwisi God Member Join Date: Apr 2004 Location: Up Bash Posts: 7,827 Blog Entries: 3 Liked: 44 times Rep Power: 4389	Checking deliveries Had fun last night and thought you might all like to comment We have been ordering from Tesco online for > 3 years with no issue, it works well and I seem to spend less than if we go to teh shop as well Anyway, whenever deliveries come I always take them into the kitchen and check it off against the list to make sure everything is there and nowt is damaged. no problems up till last night when the delivery bloke goes off on one for me having the audacity to check it. " I don't have time to wait while you check it, I only have 7 minutes you know!". I replied that I check anything I have delivered and its never been a problem before. Its not my problem that his bosses impose those timescales and he should take it up with them. I was gobsmacked as to how he was talking to me in my own kitchen! I tell him to wait outside whilst I continue to check it. In all it took less than 5 mins. I take outside 2 tins that were badly dented and he tells me to sign there. grabs the paper, jumps in and storms off!!! so I ring up and complain. I get a call back from the home delivery supervisor at Haslingden store who tells me whilst he shouldn't have said it the way he did what he says is right and that I shouldn't check it whilst he is there. I shold just unload it, sign for it and then let him go. then I should check it and ring them if there is any losses/damage etc. Now this isn't clear on any emails or the website that this is the 'procedure' but how would you feel about just signing for stuff unchecked? __________________ Ian Technical God, No 1 Geek And Linux Guru Have you seen my Flickr pictures?