Mine goes directly to the owners and they send a summary of rent paid every quarter it always shows me as anything between two and six weeks in arrears even though it was an ongoing claim from when I moved and everything was up to date with my old landlord.
When I queried this with my new landlords they said,
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Don't worry about it we know it's not you Hyndburn are always slow at paying the rent.
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Which is all very well, but looks bad on my record, if I ever needed to apply elsewhere for a place.