24-02-2010, 12:44
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#1
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Full Member
Join Date: Mar 2009
Location: Accrington
Posts: 161
Liked: 2 times
Rep Power: 2920
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Bt Bully tac-tics with bill payments..
Just smashed my walkabout phone by throwing it against the house wall. Silly billy you may say, well yes I am I suppose, but with good reason... Since I choose to pay my BT line rental only, every month at the post office, BT tell me they have to charge me £1.50 per month to cover costs. This is £18.00 per year that I give them out of my pension.
Their excuse is that if I sign a direct debit form, the charge will be dropped..!! Now going back to the above, I was doing something in the garden so my phone was on the kitchen unit ,to hand if it rang. Yes it rang again, the first 4 times earlier I had missed it. Recorded message from BT...Why was my phone bill not paid before today ? It is Overdue and If NOT paid we will cut you off or institute a late payment charge...Mad?? you bet I was, you see you can not phone anyone and let them have it, because it's all automated so you can not speak to a human person...Just tell me I am not alone on this one, and someone else has had this problem. The phone I smashed,? luckily I had a (one I made earlier) in the bottom drawer......
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