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lindsay ormerod 01-04-2009 19:13

Sky issues?
 
Anyone else got Sky probs tonight? We have the " no satellite signal" mallarkey going on; have tried rebooting but no joy..... I really don't want to have to ring them!:rolleyes:

david1 01-04-2009 19:15

Re: Sky issues?
 
Mine is fine !

forceten 01-04-2009 19:16

Re: Sky issues?
 
Nope ours is fine :)

david1 01-04-2009 19:22

Re: Sky issues?
 
They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .

lindsay ormerod 01-04-2009 19:57

Re: Sky issues?
 
Quote:

Originally Posted by david1 (Post 699185)
They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .

" dusting" ??? Behind the telly? Are you mad? I never even look behind there let alone venture there! :rolleyes:

david1 01-04-2009 20:15

Re: Sky issues?
 
If you look on the handset at the top , look for " services " . Then go to no. 4 system setup . then go to no. 6 lock indicater .. this must be in the lock position and say ok. it also tells you how strong the signal is and the quality .

lindsay ormerod 01-04-2009 20:34

Re: Sky issues?
 
Input 1 says no signal strength and not locked, is this a bad thing?

david1 01-04-2009 20:36

Re: Sky issues?
 
If its not the plugs in the back , i am affraid you are going to have to phone sky. sorry

david1 01-04-2009 20:37

Re: Sky issues?
 
see what its like in the morning

BERNADETTE 01-04-2009 20:39

Re: Sky issues?
 
Not been in long but just checked and mines ok:)

lindsay ormerod 01-04-2009 20:39

Re: Sky issues?
 
Quote:

Originally Posted by david1 (Post 699243)
see what its like in the morning

I haven't touched the plugs, so I am gonna leave it till the morning, if Sky have sold me yet another duff Sky+ box I will be force feeding it to one of their "helpful sales team". :rolleyes:

david1 01-04-2009 20:49

Re: Sky issues?
 
Mine had no signal strength and was not locked . phoned sky they took me through what they could do over the phone . In the end they sent a guy round , he found that the dish couldn't pick up a signal over the top of a very large tree . he re-wired it to the chimney breast . its been fine ever since .

Neil 01-04-2009 20:59

Re: Sky issues?
 
Quote:

Originally Posted by lindsay ormerod (Post 699239)
Input 1 says no signal strength and not locked, is this a bad thing?

Lindsay what does input 2 say?

david1 01-04-2009 20:59

Re: Sky issues?
 
When you say that you have re-booted , did you take the card out for 30 seconds or more ?

lindsay ormerod 01-04-2009 21:00

Re: Sky issues?
 
Thanks for help, I have sorted it with Sky's help, just needed to reset my transponder ( ? * ?) it's now working again!:mosher:


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