Re: Bank Charges
 

Re: Bank Charges
 

I have had over 50 years experience dealing with banks from the sharp end
and yes I probably do.

Re: Bank Charges
 

I disagree with you, the branch manager of any Hailfax can decide whether to waive any fees. You should have been very insstent in the Blackburn branch (but also polite - it is not the fault of the person you are speaking too in the branch).

As regards my attitude to bank charges - yes I have made mistakes in the past, but accept that I have to pay for them. As Entwisi says there are lots of costs involved with servicing free current accounts, and I strongly object to the fact that because of a minority of people who can't manage their money properly the majority are probably going to be peanalised. Why should I (and others who do not allow their accounts to go overdrawn - beyond any agreed overdfarft facility) pay for the actions of a few.
As regards not being informed of changes to the conditions of your Halifax current account - whenever the conditions are revised, there is a leaflet enclosed with your statement of account.

Re: Bank Charges
 

I think your post was very good - but it would appear that Roy knows more about banking than you do.

Re: Bank Charges
 

Re: Bank Charges
 

In answer to both Claytonender and Willow:
I have had enough experience not to go in anywhere with guns blazing.
I am quite articulate and can express my feelings without ranting and raving.
I would like to know when either of you have been into a Halifax branch to discuss your Personal account and spoke to the manager about it, thats if you are not asking for an overdraft or discussing investments which would probably gain his/her attention?

Re: Bank Charges
 

I don't have a Halifax account - but if I did have I would take advantage of the free overdraft facility. ;)

Re: Bank Charges
 

Luckily I dont need an overdraft I would rather use my own money to top up the account (Which I've done) Why keep the fat cats happy?

Re: Bank Charges
 

Re: Bank Charges
 

Good advice probably to the people who want it. In my case I will be moving to Spain shortly so I will not have the same problem.

Re: Bank Charges
 

Then you should have advised your wife to take advantage of the free overdraft facility...and then no charges would have been levied against her account in the first place.:)

Lots of people in this thread have been sympathetic, and given useful advice as well, what you chose to do with it is up to you, but I just hope there isn't another thread moaning about it in the future, if you don't.:D

As for banking compared to other businesses, most companies receive a discount if prompt payement is forthcoming, and are charged on a gradually increasing scale if it isn't. Not rocket science, just simple economics, and not just confined to banking.

Re: Bank Charges
 

I take your first point.
I do take advice when i'ts offered in good faith.
Do I have to ask your permission to post a thread on any subject?
As for your last comment - nothing to do with the thread at all

Re: Bank Charges
 

You raised the subject by saying this, and I quote,

'I know how much it cost to run a business, I have run three.
If I charged any of my customers a "Fee" for making a mistake the business would not last very long.
Why should banks, and now the utility companies get away with it?'

Banks are business, there to make a profit, not state run monopolies, and if you are clever you don't have to add to their profits, in this case by taking advantage of their free overdraft facility.:)

Re: Bank Charges
 

I think some of the perception around this is that the banks are effectively charging you for making a 'mistake'. IMHO you are as a responsible adult in charge of your own finances. You choose to use the services of a bank and accept that if you transgress certain parameters then you will be charged. The bank is not doing anything that it hasn't already told you it will. You just choose to ignore the fact and being perfectly honest it almost sounds like you don't want to take responsibility for your actions. i.e. your wife allowed herself to write a cheque knowing that there might be a chance that it would be presented to your bank before the funds were available. That was a gamble she took and lost. Would you complain to a bookie that you accidentally wrote the wrong horses name down?


As an owner of 3 companies how would you feel if you weren't allowed to make a profit on something that costs you money to provide? You wouldn't be in business for long.

Re: Bank Charges
 

[quote=entwisi;440302]I think some of the perception around this is that the banks are effectively charging you for making a 'mistake'. IMHO you are as a responsible adult in charge of your own finances. You choose to use the services of a bank and accept that if you transgress certain parameters then you will be charged. The bank is not doing anything that it hasn't already told you it will. You just choose to ignore the fact and being perfectly honest it almost sounds like you don't want to take responsibility for your actions. i.e. your wife allowed herself to write a cheque knowing that there might be a chance that it would be presented to your bank before the funds were available. That was a gamble she took and lost. Would you complain to a bookie that you accidentally wrote the wrong horses name down?



I think you have misread this was a mistake not a gamble.
You would have to take the banks point of view because you work for them that is why your response sounds a bit "off pat"
If your comment is to be taken seriously why are bank charges under investigation with the OFT and why have so many people been able to reclaim bank charges and are continuing to reclaim?