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Re: dare I complain about the oaklea tavern..?
dont let it worry you jay, theres allways one !!!...:D
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Re: dare I complain about the oaklea tavern..?
People are assuming that Glasgow Guy booked the room. Maybe he didn't. Maybe he was one of the invited guests along with family including child in pram. If I was the owner of the establishment I would prefer that people voiced their concerns, which then could be addressed (as in pointing out that there is an alternative entrance should anybody need to use it) instead of simply refusing to go there again or going elsewhere. Constructive criticism leads to solutions which may not even have occurred to the critic.
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Re: dare I complain about the oaklea tavern..?
Maybe I should alter the booking form for the room to read......
"Would you like us to carry out any alterations to the layout of the building prior to your function?" or "Would you like us to put all our regular customers upstairs so that your guests can use the main bar instead. Thus avoiding any difficulties with prams?" |
Re: dare I complain about the oaklea tavern..?
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Can you also make sure premiership matches aren't being shown live when I attend please :D |
Re: dare I complain about the oaklea tavern..?
[quote=WillowTheWhisp;543590]People are assuming that Glasgow Guy booked the room. quote]
who :confused::confused::confused:....i cant find anybody that is assuming that |
Re: dare I complain about the oaklea tavern..?
i was also wondering that.:confused:
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Re: dare I complain about the oaklea tavern..?
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We try our very best to accommodate the needs of all our customers, but if nothing is mentioned about a problem, then we can't do anything about it. i.e There is an elderly gentleman that visits the pub almost every Saturday night. He has severe walking difficulties (he can't walk without the assistance of a friend & a stick), & therefore we reserve the nearest table to the tiolets for him. |
Re: dare I complain about the oaklea tavern..?
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Re: dare I complain about the oaklea tavern..?
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??????? :confused: |
Re: dare I complain about the oaklea tavern..?
I have re-read the opening post and see that GG did not book the room, that his in-laws did. Perhaps they should have asked if there was seperate access to the room for prams etc and if that IS available then why the aggro?
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Re: dare I complain about the oaklea tavern..?
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Re: dare I complain about the oaklea tavern..?
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try reading it properly in the 1st place, then spout !!! :mad: that is what all the fuss is about, they DIDNT ask and then started a thread dissing the place !! |
Re: dare I complain about the oaklea tavern..?
Tho shouldnt this complaint have been put to the mangement of the Oaklea whom could of answered the posters concerns directly rather than the ruffled feathered approach on here to gain reaction:confused:
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Re: dare I complain about the oaklea tavern..?
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You read it properly again then - GG didn't start a thread DISSING. There is more positive than negative in the post. Here, read it again: Quote:
No-one has really condemned the Oaklea, just brought up one point which could possibly be got round as has been pointed out. Maybe even a sentence on a booking form to the effect to avoid any future problems. Not difficult but surely preferable to people moaning and grumbling to themselves and going elsewhere instead in future. |
Re: dare I complain about the oaklea tavern..?
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You could if you are a caring sort of bloke, take a leaf out of ASDA's book have invalid carriages and child friendly bulldozers to stick the kid in start that in motion people will soon move! I also have a reluctance to pay for my own beer so could you please ensure that on any future day that I may call in I will be exempt from having to suffer this inconvenience? If you wish for any other helpful hints on how to run your business, (into the ground), please feel free to contact me like most other accwebbers I am just overflowing with bright ideas and ways in which you can adjust things so that I can take my place as the centre of the universe. Or alternatively I could just call in, find that except for a slight problem with access, I had a really good time which makes up for any such inconvenience caused by something that really isn't beyond the bounds of coping with! :confused: |
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