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accymel 07-12-2006 15:00

Re: Digital Camera Problems
 
Quote:

Originally Posted by Tinkerbelle (Post 346438)
How strong do you make a first complaint letter? I'm not used to this kind of thing. I've composed the basis of one , I'm just trying to think if I've covered everything.


I would still ring trading standards before u send it off cos they could point out some arguement to your complaint that u may not know of. If u want me to read proof it let us know:)

Mick 07-12-2006 15:07

Re: Digital Camera Problems
 
Have a look on here tinks you might find some help or advice

http://www.consumerdirect.gov.uk/

Tinkerbelle 07-12-2006 15:10

Re: Digital Camera Problems
 
If you will please Mel ;)

Cheers Mick just going to have a nosy at that site :)

accymel 07-12-2006 15:12

Re: Digital Camera Problems
 
Quote:

Originally Posted by Tinkerbelle (Post 346446)
If you will please Mel ;)

Cheers Mick just going to have a nosy at that site :)

No probs will be round in a jiff :D

MUMMIBOO 09-12-2006 19:04

Re: Digital Camera Problems
 
Well i dont think i should ring them now for all i know it could be a ploy for everyone who sends their camera in we can charge £xxx they will make a killing how do we know if it qualifys for the free repair if you dont send it in? and if you do send it in and it wont qualify and you will get stung. (soo wrong).

Tinkerbelle 09-12-2006 19:07

Re: Digital Camera Problems
 
Yep :(

I'll keep you posted on what happens with this Mummiboo. I've sent a complaint letter off to Sony and have been in touch with Trading Standards lot, they said to give them 3 week to reply before they can take it up with them but they've agreed they are bang out of order ...... so fingers crossed ;)

cashman 09-12-2006 19:14

Re: Digital Camera Problems
 
can only wish you well tinks if theres 1 thing i cannot stand its dirty robbing rip-off bast***s, might be worth checkin out watchdog see if you can get sony some real publicity.good luck.

Tinkerbelle 09-12-2006 19:17

Re: Digital Camera Problems
 
LOL! Sent an e-mail to them too :D

Cheers Cashy ..... be a scrap and half this one little Tinks v's the Sony Giants ;)

loganrock 09-12-2006 22:27

Re: Digital Camera Problems
 
give it to me if anyone can i can i got still got those magic fingers infact just pulled a sony cam to peices but cant find a backlight online for it if you trust me neice

Tinkerbelle 09-12-2006 22:28

Re: Digital Camera Problems
 
Wish I had come to you first, they've already fixed it without my permission and now what £114 off me

WillowTheWhisp 09-12-2006 22:35

Re: Digital Camera Problems
 
Have you complained to them yet Tinks?

cherokee 09-12-2006 22:36

Re: Digital Camera Problems
 
dont pay it and tell em to keep the damn thing

Tinkerbelle 09-12-2006 22:40

Re: Digital Camera Problems
 
Yes willow a letters gone to them and trading standards said I have to allow them 3 weeks to reply.

Why should I tell them to keep it though Cherokee? It belongs to me. In my opinion them keeping my camera borders on theft.

cherokee 09-12-2006 22:41

Re: Digital Camera Problems
 
fair point but you could insist on a relacement


but isnt that some sort of robbery them repairing it without permissin and wanting money off you ..

slinky 09-12-2006 22:41

Re: Digital Camera Problems
 
Quote:

Originally Posted by Tinkerbelle (Post 348205)
Yes willow a letters gone to them and trading standards said I have to allow them 3 weeks to reply.

Why should I tell them to keep it though Cherokee? It belongs to me. In my opinion them keeping my camera borders on theft.

Give em hell girl!!! ;)


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