Professionalism?
 

On August 4, I ordered and paid online a new scarf and the match programme from the Darlington home game. I have emailed the club since - about one week ago - as I had not (and have still not) received either.

I assume the club are a bit snowed under at the moment and have been these past few weeks, however, I am a little bit miffed not to even have received a reply to my email, which was sent to sales@..., as suggested on my order confirmation email.

Hopefully, the problem I am experiencing is unique to me and the club will sort this out soon. However, if there are others experiencing difficulties, it is something the club should look to address.

I am sure everyone is working their socks off... and I'll just have to be a bit more patient... but a little reassurance would go a long way.

Re: Professionalism?
 

no your not the only one waiting i also pre ordered a darlo prog which as yet has not arrived :rolleyes:

Re: Professionalism?
 

I never had a reply to two emails I sent, either. Not a thing. First was sent July 31st, other towards the end of that week.

Ah, well...

Re: Professionalism?
 

Try emailing Lee at the store, he is very good. [email protected]

Re: Professionalism?
 

try ringing up :)

Re: Professionalism?
 

whats is technology that far advanced now???? 01254 356950 then option 2

Re: Professionalism?
 

Why the hurry? I sent an e-mail and it took 5 weeks to get a reply. Aren't all businesses run like this?

Re: Professionalism?
 

Sorry, Cammy, 1st July 2004 ????

Is nothing right in Accrington? Or is it me?

Re: Professionalism?
 

It refers to when we went full-time.

Re: Professionalism?
 

Cheers TM, history not my best subject.:o

Re: Professionalism?
 

:mad: :mad: We have guess the score ....guess the crowd.......lets have guess when your darlington programme will arrive........:mad: :mad: :mad:

Re: Professionalism?
 

I understand that it will be this week.

Re: Professionalism?
 

I managed to get an answer (I think...) from cobbling together info from about three or four posts on this forum in the end, so all is okay on that score.

I only mentioned it because if there are other people who've been waiting this sort of time for a reply to email correspondence, it shows there is something wrong in the system somewhere.

It could be something as simple as a spam-blocker wrongly deducing that certain emails are spam (I know I have to keep an eye on what hotmail puts as spam - every now and then a real mail gets put in there), or any number of other reasons.

Whatever the problem is, it needs highlighting to ensure that it can be sorted.

Re: Professionalism?
 

mine arrived today:)

Re: Professionalism?
 

Thanks Tin Monkey someone who actually has a clue what there on about unlike this divet :confused:

So yeah oggy..... 1st July 2004

things do seem to be right in Accrington it is just you