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Old 06-09-2006, 16:42   #1
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Unhappy Just Where Is My Programme ?

Ordered the Official Proramme for the Darlington game through Ebay which uses Robs account and despite numerous emails I have yet to receive my goods, if it wasn't the club I'd be reporting them now for non delivery and leaving poor feedback however since I dont want to do this I'm having to just wait, why ????
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Old 06-09-2006, 17:02   #2
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Re: Just Where Is My Programme ?

I had a confirmation of order from Stanley Store e-mail on 2nd August....
Still not got it!!
Situation is getting ridiculous, fan's patience is being stretched now!!
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Old 06-09-2006, 19:43   #3
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Re: Just Where Is My Programme ?

Got my fanzine a while back. Looks like the ultras are more organised then the club.
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Old 06-09-2006, 22:41   #4
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Re: Just Where Is My Programme ?

Quote:
Originally Posted by Bazf
Got my fanzine a while back. Looks like the ultras are more organised then the club.
Mr Timmins I think it's time you got involved with the shop.
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Old 07-09-2006, 11:35   #5
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Re: Just Where Is My Programme ?

I am still waiting for my programmes. I even went to the shop last Friday and Lee told me that he would have to 'look into it', so I couldn't even collect them. I have now sent an email asking for delivery by Monday or a refund by Wednesday.
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Old 07-09-2006, 13:20   #6
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Re: Just Where Is My Programme ?

Quote:
Originally Posted by JEFF
I have now sent an email asking for delivery by Monday or a refund by Wednesday.
Bit optimistic aren't we Jeff? The club don't have the best record on replying to/reading e-mails.

I don't really understand what the problem is with the club, as surely the customer should always be the priority? The whole thing has become like a comedy, but nobody is laughing. I'm sure all this disorganisation must have an impact on the business side of the club, which in today's market is increasingly the most important element.

Like I said a couple of weeks ago, the team may be Football League, but the club is still Conference North.
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