Computer been knocked over

Sunflower49

Sunflower49

Proper Accy
Weaver
Not sure if this is the right place to ask but, my desktop computer has been knocked from its shelf, height of about 1ft or so, and following the fall it went to the blue screen, message on it stated 'configuring setup', it was switched off after seeming 'stuck' on this screen.

Now it isn't registering the keyboard or mouse.

I have thought to take it apart and remove all components, in case something has been knocked loose?

But I'm no expert. Can anybody help?

I'll send it off for repair if necessary just thought it may be worth asking here.
:)
 
If you feel confident doing it, re-seating everything is a good start. Be aware though, computer components are static sensitive, you should really ground yourself first.
 
Is it the windows blue screen or Bios blue screen.

Bios might look like this -
 

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gpick24 said:
If you feel confident doing it, re-seating everything is a good start. Be aware though, computer components are static sensitive, you should really ground yourself first.
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Thanks G, I'll put my wellies on ;) :)

Sorry just noted your second reply. It isn't that one, a windows one. The message is no longer there since getting it put back on.

maxthecollie said:
Sounds like you need a computer guru
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Yes I do! I wish I was one, never have much luck with technology at all!

This really wasn't my fault though for a change :)
 
Sunflower49 said:
Thanks G, I'll put my wellies on ;) :)

Sorry just noted your second reply. It isn't that one, a windows one. The message is no longer there since getting it put back on.



Yes I do! I wish I was one, never have much luck with technology at all!

This really wasn't my fault though for a change :)
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I'm hopeless when my pc goes wrong I have to rely on my son
 
Sunflower49 said:
Thanks G, I'll put my wellies on ;) :)
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That wouldn`t work, you need grounding not insulating.
Something like this - Antistatic wrist strap - Wikipedia, the free encyclopedia
http://www.maplin.co.uk/p/anti-static-computer-wrist-strap-with-grounding-cable-zt91y
You fasten it to your wrist, then connect to something that is earthed.

Sunflower49 said:
Sorry just noted your second reply. It isn't that one, a windows one. The message is no longer there since getting it put back on.
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So all`s back working properly now?
 
I know, I was only joking ( I don't actually own any wellies)! That's good to know though!

No it isn't working, still got the blue screen of death :( the message is no longer there though, It's a blank screen with a HDML message noting 'No Signal', now.

About 30 seconds ago, after I undid the tower and made sure things were attached properly, it looked as if it was okay.

I had a message prompting a reboot, which I have done, and then back to this screen!
 
*Update* windows screen back on, startup repair screen.


('Startup repair is checking your computer for problems. If problems are fund startup repair will fix them automatically. Start your computer to repair')​

Is this sounding promising?:confused: :)
 
Sunflower49 said:
I know, I was only joking ( I don't actually own any wellies)! That's good to know though!
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Can`t be too careful, I`ve made the mistake thinking someones joking and they weren`t.:)

Sunflower49 said:
No it isn't working, still got the blue screen of death :( the message is no longer there though, It's a blank screen with a HDML message noting 'No Signal', now.

About 30 seconds ago, after I undid the tower and made sure things were attached properly, it looked as if it was okay.

I had a message prompting a reboot, which I have done, and then back to this screen!
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Do you see anything at all when first switching on? any manufacturers logo`s?
Why type of keyboard, wireless or wired? If wired is it USB?
Which things did you check were attached? Did you check the RAM and Video Card?
 
Sunflower49 said:
*Update* windows screen back on, startup repair screen.


('Startup repair is checking your computer for problems. If problems are fund startup repair will fix them automatically. Start your computer to repair')​

Is this sounding promising?:confused: :)
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Depends if it finds any problems, the jolt could have damaged the hard drive, leave it to do it`s thing and hopefully it will be OK.
Is the keyboard working again?
 
gpick24 said:
Can`t be too careful, I`ve made the mistake thinking someones joking and they weren`t.:)



Do you see anything at all when first switching on? any manufacturers logo`s?
Why type of keyboard, wireless or wired? If wired is it USB?
Which things did you check were attached? Did you check the RAM and Video Card?
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Actually yes that's true, I've made that mistake too misjudging how daft people are!
I checked the vid card, and yes It's a USB keyboard.

gpick24 said:
Depends if it finds any problems, the jolt could have damaged the hard drive, leave it to do it`s thing and hopefully it will be OK.
Is the keyboard working again?
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It looks to have sorted as I've been typing!It's working now!

Thanks so much for your help gpick, really appreciated.

It was my dog that caused this issue... It was knocked over when she, for some unknown reason, decided to suddenly dart under the desk. She's never been interested in the desk before, I have no idea why she did this and then I heard this crash...

I was about to make her into a rather nice rug :D;)
 
maxthecollie said:
I'm hopeless when my pc goes wrong I have to rely on my son
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I'm better than I used to be, just because I got fed up of calling up my 'techy' peers and asking for help with things which they obviously found very simple.

I'm still pretty useless though as this thread demonstrates!

I admire people (like gpick!) who have the patience to get very good with computers, probably because I find the whole subject of I.T incredibly boring! But each to their own, I wish I didn't-it must be very useful to be good at it!
 
Margaret Pilkington said:
Oh No you weren't Jen...I know you better than that!

Glad it is working again.
I hate it when things go wrong...it always happens when you are skint too.
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Everyone's patience stops somewhere, Margaret! :D:D

You're right, about money and, when things go wrong it always seems to happen all at once doesn't it.

Funnily enough, this computer has only been set up a day,and up until a couple of days before that it had been with a computer repair man, for about 3 months!! Said man had ordered a part for it which took so long to arrive, and then was wrong when it came, he was very good and apologetic, although not his fault, but my t'other half was fed up and very pleased to get it back, and then this happens! I thought he was going to cry!
 
Sunflower49 said:
Funnily enough, this computer has only been set up a day,and up until a couple of days before that it had been with a computer repair man, for about 3 months!! Said man had ordered a part for it which took so long to arrive, and then was wrong when it came, he was very good and apologetic, although not his fault,
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That`s terrible service, most computer parts are available with next day delivery. I get most parts from ebuyer and even with economy delivery it`s here within two or three days.
 
yes Jen, you are right ......patience isn't inexhaustible, but pets and children...well they look at you with those big eyes and you forgive them...maybe not right away.......:D

As for mending computers - well, I'm not that brave.
I once bought myself a book about fiddling with computers...one of those 'Dummies' books.
I looked at it, but that was as far as I got...the book went to the charity shop in one of my rare 'fling outs'.
I guess it is best to leave it to those who know what they are doing.
 
To be fair, I have used him before and he's always been very good. He said this supplier is one he's used for years and often, he was very annoyed with them and very apologetic, I didn't nag at him because he's always given good service before. I passed it off as 'One of those things' but it was a relief to get it back.

Sod's law that my dog then sends it flying.

She was in the naughty corner for definite! She's a strange dog-now and again she'll just randomly go pottering about the room as if looking for something to mess about with! As I said never has she gone under the desk before, though.

It's working now so we're both happy, I'd have hated to have had to call the guy up again and tell him this !lol

Margaret Pilkington said:
yes Jen, you are right ......patience isn't inexhaustible, but pets and children...well they look at you with those big eyes and you forgive them...maybe not right away.......:D

As for mending computers - well, I'm not that brave.
I once bought myself a book about fiddling with computers...one of those 'Dummies' books.
I looked at it, but that was as far as I got...the book went to the charity shop in one of my rare 'fling outs'.
I guess it is best to leave it to those who know what they are doing.
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Yes I guess so-I know she didn't mean to do it and doesn't understand what she's done..I'll give her a cuddle in a bit, not sure himself has forgiven her yet though!

As for the book, well, you tried! I'm sure I'd not even understand a book on computing let alone be able to learn from one!
 
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My problem is the reverse of what has occurred here, something will be working champion and I decide to hoover out the inside or I delete a file that I think I don't need, and before you know it its 3 in the morning and I just managed to get it back performing like it was at 9 in the previous evening. You've got to laugh haven't you,............. or perhaps not
 
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