Accrington Web - It Pays To Complain.

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Re: It Pays To Complain.

If you read the rules you'll see that a disabled person staying in the car in a disabled space and dropping an able bodied person off is running the risk of losing their badge. Even if the shopping is for the disabled person, the parking is for the benefit of the able-bodied person doing the shopping and is therefore an abuse of the badge. They could be taking up a space required by a disabled person who intends to get out and do their own shopping. Now how can such a point of view be interpreted as an able bodied person being jealous of the disabled parking spaces?

Re: It Pays To Complain.

Quote:

Originally Posted by Lilly (Post 474618)

It's the same old story with lots of other things, benefits, exemptions etc. all under scrutiny to see if we can weed out a fraudster. All very well and good and I abhor anyone cheating the system but it does make the genuine claimants feel under pressure to prove themselves over and over. Remembering too that not all disablities can be seen so it's easy to make a mistake.

I find some of your posts extremely wise Lilly .. think this one is the tops, particularly the latter, where I have personal experience (not mine) of someone close to me. Deserves a karma reward. x

Re: It Pays To Complain.

Unless you know the people involved personally, how do you know that the person getting out of the car isn't disabled, and assume it might be the person left in the car?

They may have two false legs for all you know.

Re: It Pays To Complain.

I dont know what happened there but i could have sworn i started reading a thread about Asda and complaints and then i turned into a disability thread! Oh well any way back to Asda and complaints, I made an order on Saturday night for an order to be delivered on Monday night between 7-9pm, i had to put in new bank card details because we have a new card now, anyway got the confermation email saying yep Monday 7-9pm. Monday 7-9 cam and went i was at work and daddiboo rang me at work to tell me the shopping hadnt come and he would have to take the kids out to the shop for bread and milk etc.., when he got back he gave them a call and the woman said there had been a problem with his card and there was nothing they do at this time and someone would call in the morning.

The next day i called them at 10.30am as i had to go out, when i came off the phone i was in floods of tears the woman on the phone made me feel so thick and stupid, it was horrible (dont help being 6 1/2 months pregnant) i knew what the problem with the card was i hold my hands up it was a mistake on my part i had put in the wrong expiry date so the card wouldnt go through, i explained to the woman that i have sorted it out now and i said to be honest they should have called me to let me know there had been a problem with the card as i had no idea at all that the order had been cancelled until it didnt turn up on Monday i needed the order n Monday for the kids packed lunches, the lady said we called but there was no answer i asked why they didnt leave a message on the answer phone but her answer was well maybe we didnt leave it ringing long enough!, i asked when the could deliver and she said not until wednesday night i said thats no good to me a full weeks shop on Wednesday and all the woman could say was well its your own fault for not putting your card details in correctly, even though they could have tried again to call me as i made the order on Saturday to be delivered on Monday night, she was horrible and was of no help at all in the end i just told her to forget the order and put the phone down in tears, daddiboo had to go on Tuesday night with the kids for the shopping.

I was certainly put off by it all.

Re: It Pays To Complain.

Send an e-mail to head office, this needs reporting. People should not get away with talking down to customers.

Re: It Pays To Complain.

Yes, even if the mistake was yours they should have been more considerate and helpful.

Re: It Pays To Complain.

Thehardest thing to do in life, and all the moaning ahd complaining in the world won't get you anywhere, try to open an account "with money", andyou'r disabled.? man in shop does not beleive your agent.I send bank card with agent tons of money in it.Will not let agent act for me he wants to see me in person, i cannot get to shop. /bad day.the moral to the tale is do not try it at o3 mobile phone shop manager is a 'divvi'

Re: It Pays To Complain.

Quote:

Originally Posted by garinda (Post 474644)

That’s the problem garinda.

People jump to conclusions.

Re: It Pays To Complain.

Quote:

Originally Posted by garinda (Post 474644)

wonder if Douglas Bader had a 'blue badge' for his spitfire ? ;) ;) :rolleyes:

Re: It Pays To Complain.

Quote:

Originally Posted by garinda (Post 474644)

Don't the blue badges have a photo on of the person they are issued to?

Re: It Pays To Complain.

Quote:

Originally Posted by MUMMIBOO (Post 474672)

and daddiboo rang me at work to tell me the shopping hadnt come and he would have to take the kids out to the shop for bread and milk etc.., .

kind of makes you wonder how our Mothers and Grandmothers managed in years gone by , after all they not only had to shop for the week on the Saturday market and cart everything home on the bus, wash (using a copper gas boiler and mangle) and then clean the house (including donkey stone the front step) feed and raise a large family, many times in a 2 up 2 down , and also hold down a full time job in the mill. .........It must have been really traumatic for your hubby to make the effort to leave the xbox and go buy a pint of milk ..........:rolleyes: :rolleyes:

Re: It Pays To Complain.

Quote:

Originally Posted by jambutty (Post 474766)

That’s the problem garinda.

People jump to conclusions.

I am not jumping to conclusions. I am stating that it is morally wrong for someone who is disabled taking someone able bodied to the supermarket, letting the able bodied person out whilst they sit in a space designated for disabled shoppers, then drive off when the able bodied person has done the shopping without leaving the vehicle. This can be done anywhere in the car park without inconveniencing the other disabled badge users who choose to park AND shop.

If you have a problem with this Jambutty then look at your own moral compass first before replying.

Re: It Pays To Complain.

Quote:

Originally Posted by WillowTheWhisp (Post 474786)

Don't the blue badges have a photo on of the person they are issued to?

Yes they do but it is on the reverse side that must be displayed and thus not visible. I’m not sure why the powers that be have decreed that the photo is on the reverse side but I seem to recall it was something to do with personal safety.

If someone asked me to prove that my Blue Badge is actually mine by showing them the reverse side I would tell them to go and jump in the lake.

However if a Policeman, Traffic Warden or one of these PCSO’s asked me I would have to show them.

Re: It Pays To Complain.

Quote:

Originally Posted by Stanaccy (Post 474799)

I never stated that you jump to conclusions. I said people jump to conclusions. But then if the cap fits, wear it.

I have also stated that I agree that it is wrong if a Blue Badge holder takes neighbours shopping. But how do you tell? People just assume and then tar all with the same brush.

I took my grandson to Focus the other week to buy four 100 litres sacks of general compost. There is no way that I could even push the trolley back to my car let alone lift them into the boot or even onto the trolley for that matter, so my grandson did the shopping bit whilst I sat in the car in one of the disabled bays. If you saw such an incident how would you know what was going on? You wouldn’t and I would tell you to mind your own business if you asked but some people would jump to conclusions.

Re: It Pays To Complain.

Glad you managed to get something back from ASDA. About a year ago I bought, what was described as crispy duck from tesco. Cooked it and it was terrible, could only be cooked in the microwave, wasnt crispy and nearly choked on a massive bone that i didnt notice (I sellotaped the bone to the letter) It cost me about six quid for the product. I wrote a letter of complaint to tesco and what did i get back? £5 shopping card!!!! cost me £6 and then the postage!!