Local Bus Company Joke

lancsdave · 28-06-2007, 09:09

As Mel isn't on here at the moment I thought I would share this with you all.

Mel rang M&M coaches this morning to find out what time the buses were to Blackburn Hospital. Reply was we can't tell you the timetables, you will have to go Accrington Library. I think the red mist descended before she got chance to ask what time the buses were to Accrington Library.

How the hell do companies like this stay in business ????

Lilly · 28-06-2007, 09:12

Why couldn't they just give her the timetable over the phone?

WillowTheWhisp · 28-06-2007, 09:16

D'uh - so the company doesn't know its own bus timetable?

WillowTheWhisp · 28-06-2007, 09:17

Madder when you think that the bus comes up this way and to get to Accy Library she has to go in the opposite direction!

AccyMad · 28-06-2007, 09:49

If it's not too late & she hasn't already traipsed down to the library Dave, the hospital bus times are 1.15 & 2.25 from outside the chemsits on Peel Street- only know cos I had to go up there last week. I think coming back they are 3 o'clock & 4.15

lancsdave · 28-06-2007, 09:52

Quote:

Originally Posted by AccyMad

If it's not too late & she hasn't already traipsed down to the library Dave, the hospital bus times are 1.15 & 2.25 from outside the chemsits on Peel Street- only know cos I had to go up there last week. I think coming back they are 3 o'clock & 4.15

Cheers for that. As it happens it wouldn't get there in time anyway.

cashman · 28-06-2007, 09:55

complete joke, and people are supposed to be encouraged to use public transport instead of the car! that'll drag em in.

Royboy39 · 28-06-2007, 10:11

Quote:

Originally Posted by lancsdave

As Mel isn't on here at the moment I thought I would share this with you all.

Mel rang M&M coaches this morning to find out what time the buses were to Blackburn Hospital. Reply was we can't tell you the timetables, you will have to go Accrington Library. I think the red mist descended before she got chance to ask what time the buses were to Accrington Library.

How the hell do companies like this stay in business ????

Hi Dave.
All timetables by companies who run the service must be submitted for approval by the local transport authority, in this case I think L.C.C.
I would ring back and ask for the Transport Manager or owner and tell him/her of your experience, if satisfaction is still not forthcoming I would complain to L.C.C.

lancsdave · 28-06-2007, 10:24

Quote:

Originally Posted by Royboy39

Hi Dave.
All timetables by companies who run the service must be submitted for approval by the local transport authority, in this case I think L.C.C.
I would ring back and ask for the Transport Manager or owner and tell him/her of your experience, if satisfaction is still not forthcoming I would complain to L.C.C.

A quick check of the LCC website does indeed give all bus timetables;

Transport for Lancashire

I even found the one for M&M which they don't appear to have, should I send one on to them do you think ?

http://www.transportforlancashire.co...es/PDFS/46.pdf

Thanks for the info

WillowTheWhisp · 28-06-2007, 11:25

yes you could send it to M&M and tell them that's for next time somebody rings up.

panther · 28-06-2007, 12:49

they probably couldnt be assed to get the timetable out!!

lazy sods

blazey · 28-06-2007, 15:42

The m&m bus service is the only one that goes to the hospital isn't it?

You have to go to the library for most enquiries about bus routes now which can be inconvenient, but I dont think we should complain as its cheaper than a taxi and its the only one of its kind and it goes along a really good route so then loads of people have access to it.

Its very rarely late and its good quality service from nice drivers, you couldnt say that much for lancashire united.

WillowTheWhisp · 28-06-2007, 15:47

Don't they have enquiries at the Town Hall any more? You used to be able to get bus timetables from there.

There ought to be more buses doing that route. The couple of trips M&M provide are great for visitors (which is probably the intention) but now that so many people from Accrington and District need to go to the Royal Blackburn for their own appointments we could do with a regular bus on that route. It used to be a lot simpler getting to the old Infirmary on the Darwen Cemetary bus.

AccyMad · 28-06-2007, 15:54

No Willow, they moved the transport info to the library a while ago. I agree with Blazey about the good service by the drivers who do the run at the moment but also agree with you Willow that it should be made into a more regular service

garinda · 28-06-2007, 16:12

As AccyMad said, the timetables are only available at the library now. Though why they counldn't be available at both places is beyond me.

The timetables, and the help given, was also much better when it was at the Town Hall.